Valerie McMahon
Kingston,ON
Summary
Dynamic and reliable retail professional with a proven track record at Target, excelling in customer engagement and visual merchandising. Known for maintaining organized displays and enhancing shopping experiences, I bring strong attention to detail and problem-solving skills to every role. Committed to delivering exceptional service and fostering positive customer relationships.
Overview
5
5
years of professional experience
Work History
Clothing Retail Associate
Target
09.2014 - 06.2016
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Seasonal Online Orders
Best Buy
12.2015 - 12.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Completed online orders
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Night Merchandiser
Costco
09.2011 - 07.2014
- Enhanced store appearance and customer experience by maintaining clean, organized, and well-stocked shelves.
- Collaborated with store team members to execute planograms and optimize merchandise layouts.
- Maintained constant communication with team members regarding task progress, challenges encountered, or assistance needed throughout the night shift.
- Provided excellent customer service by assisting shoppers with locating items or answering questions as needed during late hours.
- Ensured accurate pricing by diligently updating price tags and signage to reflect current promotions.
- Minimized backroom clutter through diligent organization of overstock items which improved overall workflow efficiency.
- Managed high-volume stocking duties during peak holiday seasons, keeping shelves full despite increased demand from shoppers.
- Supported store operations by participating in nightly resets, ensuring a fresh look for each day''s customers.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Education
Grade 12 - Grade School
Peace Wapiti Academy
Grande Prairie, AB07.2012
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Multitasking
- Attention to detail
- Reliability and punctuality
- Cleaning and sanitizing
- Approachability
- Product merchandising
- Damaged goods processing
- Time management
- Problem-solving
- Retail sales
- Fitting room maintenance
- Friendly and outgoing
- Shelf stocking
- Data entry
- Visual display arrangement
- Honest and dependable
Languages
English
Native or Bilingual
Low German
Native or Bilingual
Timeline
Seasonal Online Orders
Best Buy
12.2015 - 12.2015
Clothing Retail Associate
Target
09.2014 - 06.2016
Night Merchandiser
Costco
09.2011 - 07.2014
Grade 12 - Grade School
Peace Wapiti Academy