Valerie Mathieu
Westmeath,ON
Summary
Proven track record in enhancing financial operations, demonstrated at K&A Xtreme Heavy Towing through expert invoice processing and payment posting. Skilled in fostering customer relationships and adept at multitasking, significantly improving workflow efficiency. Mastery in bank deposits and statement review underscores technical proficiency, while exceptional service delivery highlights interpersonal acumen.
Overview
15
15
years of professional experience
Work History
Accounts Receivable Clerk
K&A Xtreme Heavy Towing
03.2023 - 08.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Server/bartender
Finnigans RoadHouse
10.2016 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Irving Big Stop
10.2009 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Invoice Processing
- Payment posting
- Statement Review
- Bank Deposits
Languages
English
Elementary
Timeline
Accounts Receivable Clerk
K&A Xtreme Heavy Towing
03.2023 - 08.2024
Server/bartender
Finnigans RoadHouse
10.2016 - 07.2023
Server
Irving Big Stop
10.2009 - 01.2016
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