Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Lopez

Fresno

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

18
18
years of professional experience
2006
2006
years of post-secondary education

Work History

Assistant Manager

Herrera Jewelry
Fresno
04.2022 - 08.2024
  • Assisted team in managing day-to-day store operations and customer service.
  • Trained new staff on product knowledge and sales techniques.
  • Coordinated inventory management and restocking processes for jewelry displays.

Sales Associate

Bare Minerals
Fresno
10.2018 - 03.2020
  • Assisted customers in selecting skincare and makeup products tailored to their needs.
  • Maintained product displays to ensure a visually appealing shopping environment.
  • Educated clients on product usage and benefits for enhanced customer satisfaction.

Customer service manager

Urban Cable
Fresno
09.2014 - 05.2017
  • Led customer service team in daily operations and strategic initiatives.
  • Trained staff on best practices for resolving customer inquiries.
  • Developed training materials to enhance team performance and knowledge.

Counter Manager

Macys Department Store
Fresno
08.2006 - 08.2013
  • Assisted customers with product selection and inquiries daily.
  • Managed inventory levels and organized product displays effectively.
  • Coordinated promotional events to enhance customer engagement regularly.

Education

Certified medical assistant - Medical Assistant Training

UEI College
Fresno, CA
08.2022 - 12.2023

McLane High
Fresno, CA

Skills

  • Inventory management
  • Visual merchandising
  • Sales techniques
  • Product knowledge
  • Team leadership
  • Time management
  • Orientation and training
  • Team building
  • Team motivation

Timeline

Certified medical assistant - Medical Assistant Training

UEI College
08.2022 - 12.2023

Assistant Manager

Herrera Jewelry
04.2022 - 08.2024

Sales Associate

Bare Minerals
10.2018 - 03.2020

Customer service manager

Urban Cable
09.2014 - 05.2017

Counter Manager

Macys Department Store
08.2006 - 08.2013

McLane High
Valerie Lopez