Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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VALERIE LICEA

Azusa

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

5
5
years of professional experience

Work History

Patient Care Coordinator

Krista Care
Arcadia
01.2025 - 05.2025
  • Coordinated patient care schedules and ensured timely service delivery.
  • Facilitated communication between patients, families, and providers.
  • Verified multiple insurances eligibility and obtained necessary authorizations.
  • Managed referrals and follow-up appointments efficiently.
  • Maintained electronic health records (EHR) with accuracy and confidentiality.
  • Provided administrative support at the front desk, including phone and email communication.
  • Collaborated with clinical staff to enhance patient experience and satisfaction.
  • Educated patients on care plans, and answered inquiries regarding services.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.

Staffing Specialist

Precise Personnel
Montebello
06.2020 - 05.2024
  • Managed high-volume requisitions across multiple industries, consistently meeting deadlines.
  • Pre-screened resumes for corporate hiring managers.
  • Handled administrative tasks including filing, data entry, and document prep.
  • Answered high-volume calls and greeted visitors with professionalism.
  • Opened and closed office following security protocols.
  • Followed up with placed candidates to ensure satisfaction and retention.
  • Protected sensitive information in compliance with confidentiality protocols.
  • Assisted in sales walk-throughs with potential clients.
  • Distributed checks and managed applicant data using Google and Excel.
  • Built strong client relationships leading to increased job orders.
  • Conducted comprehensive interviews and supported payroll functions.
  • Handled 10-20 applicants daily.

Education

High School Diploma -

Gladstone High School
Azusa, CA
06.2016

Skills

  • Detail-oriented
  • Telephone etiquette
  • Oral and written communication
  • Positive attitude
  • Data entry
  • Time management
  • Dedicated team player
  • Excel spreadsheets
  • Patient scheduling
  • Insurance verification
  • Customer service
  • Organizational skills

Languages

Spanish
Professional

References

References available upon request.

Timeline

Patient Care Coordinator

Krista Care
01.2025 - 05.2025

Staffing Specialist

Precise Personnel
06.2020 - 05.2024

High School Diploma -

Gladstone High School

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VALERIE LICEA