Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Valerie Hernandez

Fallbrook

Summary

Detail-oriented and adaptable individual with experience in high-paced dining environments. Recognized for strong problem-solving and communication skills, contributing to seamless operations and promoting customer satisfaction. Eager to leverage expertise in a customer-focused role.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Pizza Nova
San Marcos
11.2024 - 08.2025
  • Received guests with warmth and escorted to tables
  • Collaborated with team members to ensure smooth dining operations daily.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Kitchen Service Help

Panda Express Restaurant
Escondido
06.2024 - 07.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained clean and organized checkout area for optimal customer experience.

Education

Some College (No Degree) - Criminal Justice

Cal State San Marcos
San Marcos, CA

Some College (No Degree) - Criminal Justice

Grossmont College
El Cajon, CA

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Table bussing
  • Take-out service
  • Cash handling
  • Handling complaints
  • Conflict resolution

Affiliations

  • College Softball Athlete
  • 2 Year Team Capitan
  • Softball Coach for youth players

Languages

Spanish
Elementary

Timeline

Restaurant Hostess

Pizza Nova
11.2024 - 08.2025

Kitchen Service Help

Panda Express Restaurant
06.2024 - 07.2024

Some College (No Degree) - Criminal Justice

Cal State San Marcos

Some College (No Degree) - Criminal Justice

Grossmont College
Valerie Hernandez