Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Fuentes

Van Nuys

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Life Insurance Agent

Primerica
05.2022 - 11.2024
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
  • Promoted products and services using upselling and other sales strategies.
  • Provided coverage option information to assist clients in protecting assets.

Cashier

The Home Depot
04.2020 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Improved efficiency, organized checkout area for optimal workflow.

Associate

The Childrens Place
09.2019 - 03.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with team members to meet and exceed monthly sales targets consistently..
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

Birmingham High School
Lake Balboa, CA
06-2020

Skills

  • Insurance policy sales
  • Building relationships
  • Client service
  • New agent training
  • Customer service
  • Time management
  • Attention to detail
  • Cash handling
  • Relationship building
  • Inventory management
  • Data entry
  • Dependability and reliability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Life Insurance Agent

Primerica
05.2022 - 11.2024

Cashier

The Home Depot
04.2020 - 09.2022

Associate

The Childrens Place
09.2019 - 03.2020

Birmingham High School

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Valerie Fuentes