Valerie Felix
Moreno Valley
Summary
Bilingual Medical Assistant with experience in clinical and administrative duties. Skilled in patient care and medical records. Strong focus on teamwork, adaptability, and delivering high-quality results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bilingual Medical Assistant
Optum
09.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Improved patient care by efficiently managing medical records and documentation.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Facilitated seamless communication between departments by promptly responding to requests for medical records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Bilingual Medical Assistant
Jose M. Limon MD
12.2018 - 09.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved clinical workflow with introduction of electronic health records system.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Visita Del Lago Highschool
Moreno Valley, CA06-2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Healthcare software proficiency
- Medical billing and coding
- Clinical documentation
- Data entry
- Insurance authorizations
- Patient care coordination
- Medical records management
Certification
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Medical Assistant
Optum
09.2022 - Current
Bilingual Medical Assistant
Jose M. Limon MD
12.2018 - 09.2022
High School Diploma -
Visita Del Lago Highschool
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