Valerie Diaz Vargas
Compton
Summary
Experience at McDonald's, excelling in customer service and beverage preparation. Proven ability to resolve complaints effectively while maintaining a positive atmosphere. Strong multitasking skills and a commitment to ensure exceptional guest experiences and operational efficiency. Eager to contribute to team success and continuous improvement.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Paramount
05.2023 - Current
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Interacted pleasantly with guests to deliver quality customer service.
- Presented orders to guests within anticipated service times.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Some College (No Degree) - Photography
Cypress College
Cypress, CASkills
- Customer service
- Time management
- Safe food handling
- Positive company representation
- Customer engagement
- Team contributions
- Menu memorization
- Willingness to learn
- Beverage preparation
- Food preparation
- Teamwork and collaboration
- Problem-solving
- Cleaning and sanitizing
- Multitasking and organization
- Cash handling
- Clear communication
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Crew Member
McDonald's
05.2023 - Current
Some College (No Degree) - Photography
Cypress College
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