Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Davis

Anderson,CA

Summary

Professional business leader with extensive Walmart experience prepared for challenges of a Human Resource Manager role. Combines deep understanding of business operations with a proven track record in leading teams and driving operational efficiency. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.

Overview

14
14
years of professional experience

Work History

Senior Manager, Operations

Walmart
12.2022 - 08.2025
  • Provided strong leadership to enhance team productivity and morale across multiple business units.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with 30 of my peers from across the network to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.

Digital Operations Lead

Walmart
05.2018 - 12.2022
  • Strategic Planning and Execution: Supported in the development and implementation of digital operations strategies across multiple markets throughout Northern, Ca to improve efficiency and effectiveness across digital platforms.
  • Team Leadership: Recruited and trained approximately 100 digital associates across multiple markets ensuring alignment with organizational goals and fostering a collaborative work environment.
  • Process Improvement: Continuously analyze and optimize digital workflows, processes, and systems to enhance productivity and service quality.
  • Performance Monitoring: Oversee the monitoring of digital performance metrics, identifying trends, and implementing corrective actions to meet targets.
  • Stakeholder Collaboration: Work closely with cross-functional teams, including IT, marketing, and customer service, to ensure seamless digital operations and support organizational objectives.

Co-Manager

Walmart
03.2016 - 05.2018
  • Team Leadership and Development: Oversee, mentor, and motivate approximately 300 associates to deliver excellent customer service and achieve sales targets. Conduct regular performance evaluations and provide ongoing training and development opportunities. Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
  • Operational Management: Ensure smooth daily operations of the store, including inventory management, visual merchandising, and maintaining store standards. Implement and uphold company policies and procedures.
  • Financial Performance: Manage the store’s budget, including sales forecasting, expense control, and profit maximization. Analyze financial reports and develop strategies to meet or exceed financial goals.
  • Customer Relationship Management: Foster a customer-centric environment by addressing customer inquiries and complaints promptly and professionally. Ensure a high level of customer satisfaction and build long-term customer relationships.
  • Strategic Planning and Execution: Develop and implement store strategies and initiatives to drive business growth and improve performance. Collaborate with senior management to align store objectives with overall company goals.

Assistant Manager of Operations

Walmart
07.2011 - 03.2016
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility of 300 associates.

Education

Associate of Arts - Elementary School Teaching

Shasta College
Redding, CA

Skills

  • Long-term planning
  • Effective cross-team communication skills
  • Operational efficiency management
  • Collaborative project coordination
  • Technical troubleshooting
  • Strategic operations planning
  • Employee talent development
  • Strategic corporate communications

Timeline

Senior Manager, Operations

Walmart
12.2022 - 08.2025

Digital Operations Lead

Walmart
05.2018 - 12.2022

Co-Manager

Walmart
03.2016 - 05.2018

Assistant Manager of Operations

Walmart
07.2011 - 03.2016

Associate of Arts - Elementary School Teaching

Shasta College

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Valerie Davis