VALERIE COVARRUBIAS
San Diego
Summary
Results-driven leader with extensive experience in training, team development, and operations management. Passionate about driving business success by cultivating high-performing teams and ensuring operational excellence. Seeking a Field Leader position to leverage my expertise in P&L management, food safety, and strategic planning.
Overview
7
7
years of professional experience
Work History
Field Leader
Chipotle Mexican Grill
01.2023 - Current
- Lead and support multiple restaurant locations, driving operational excellence and team performance
- Coach and develop General Managers to enhance leadership effectiveness and team engagement
- Oversee P&L performance, identifying opportunities to improve profitability and cost efficiency
- Ensure compliance with food safety and operational standards across all assigned locations
- Foster a culture of accountability, performance, and continuous improvement
- Develop and implement strategic initiatives to optimize labor, inventory, and overall restaurant operations
- Partner with cross-functional teams to execute company-wide objectives and improve efficiency
- Utilize key performance metrics to identify trends, create action plans, and drive sustained improvements in guest satisfaction and employee retention
- Conduct leadership training sessions and workshops to cultivate high-performing restaurant managers
Certified Training Manager
Chipotle Mexican Grill
01.2019 - 12.2022
- Supervise and mentor a high-performing team, successfully driving operational excellence
- Analyze sales and inventory data to optimize scheduling and ordering, improving efficiency
- Spearhead food safety initiatives, reducing compliance violations and fostering a culture of safety
- Enhance customer satisfaction through training programs, achieving a consistent guest satisfaction score of 90%+
- Drive profit growth by maintaining low turnover and improving cost management
- Proactively identify and implement innovative solutions to enhance guest experiences using survey data
Shift Lead
Starbucks
09.2018 - 09.2020
- Assisted store manager in executing daily operations, ensuring seamless shift transitions
- Deployed team members strategically to maintain high levels of customer service and efficiency
- Provided timely and constructive coaching to team members, fostering a positive work environment
- Utilized operational tools to optimize store performance and enhance guest experience
Skills
- Interviewing
- Onboarding
- Team Development
- P&L Management
- Strategic Planning
- Inventory Control
- ServSafe Certified
- Food Safety Leadership
- Strong Communication
- Performance Coaching
Skills
Interviewing, Onboarding, Team Development, P&L Management, Strategic Planning, Inventory Control, ServSafe Certified, Food Safety Leadership, Strong Communication, Performance Coaching
Timeline
Field Leader
Chipotle Mexican Grill
01.2023 - Current
Certified Training Manager
Chipotle Mexican Grill
01.2019 - 12.2022
Shift Lead
Starbucks
09.2018 - 09.2020
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