Valerie Bello Herrera
Ramona
Summary
Hello I'm Valerie Bello. I am a strong, hardworking, driven woman. I have a strong background in my work history. Experience with patient scheduling, medical records management, front desk operations. I utilize effective communication and organizational skills to enhance patient care and office efficiency. I take pride in being a reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Optometric Expressions
10.2024 - Current
- Scheduling, working with patients, pretesting patients
- Using machines such as autorefractor, air puff tonometry, peripheral exam
- Filing records, answering phone calls and voicemail
- Conduct Contact lens trainings
Enrichment Leader
Rancho Family YMCA
08.2024 - Current
- Planning and implementing activities
- Supervising students Tk-5th grade
- Providing guidance
- Mandated Reporter
- Working effectively with adults and children of different backgrounds
Medical Receptionist
Dr. Mathew La O.D and Associates, Poway
04.2023 - 09.2024
- Execute duties including scheduling patient appointments
- Welcoming and greeting patients in person and over phone
- Collecting payments
- Transcribing messages for return calls
- Calling and scheduling patients
- Responsible for filing medical records on computer
- Creating itemized receipts for payments
- Demonstrate flexibility in addressing a broad spectrum of patient requirements and preferences
- Accountable for ledging account balance, at beginning and end of day2
- Conduct Contact lens trainings
- Take accurate measurements while pretesting patients
- Work with insurances like VSP, EyeMed for billing
- Pre test patients with machines like, autorefractor, air puff tonometry, and Optomap retinal scan
Sales Associate
Big 5
10.2022 - 05.2023
- Assist customers with shoe sales/ any other sales
- Stock/Organize the store
- Assist with price changes
In Store Shopper
Walmart
04.2022 - 09.2022
- Acquire items ordered by customers online inside the store
- Assist customers already in store
- Provide great customer service and answer any questions
Wendys
04.2020 - 10.2020
- Working the food counter
- Taking customers orders/payment
- Working the cash register
- Multitasking orders while also making drinks
- Keeping positive attitude
Education
San Diego Miramar College
11-2026
High School Diploma -
Ramona High School
Ramona, Ca06.2022
Skills
- Great Customer Service
- Highly Organized
- Communication/Team Player
- Multitasking
- Time Management/Reliable/Flexible
- Cash Handling
- Pays attention to Detail
- Sales Experience
- Quick learner/Ready to be trained
- Eager to learn
- Bilingual, English and Spanish
Timeline
Medical Receptionist
Optometric Expressions
10.2024 - Current
Enrichment Leader
Rancho Family YMCA
08.2024 - Current
Medical Receptionist
Dr. Mathew La O.D and Associates, Poway
04.2023 - 09.2024
Sales Associate
Big 5
10.2022 - 05.2023
In Store Shopper
Walmart
04.2022 - 09.2022
Wendys
04.2020 - 10.2020
High School Diploma -
Ramona High School
San Diego Miramar College
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