Valerie Baptiste
Rio Vista
Summary
Accomplished Business Operations Manager with a proven track record at Wells Fargo, adept in project and operations management. Spearheaded initiatives that streamlined processes, enhancing efficiency by automating tasks. Excelled in fostering a culture of continuous improvement and effective communication.
Personable and analytical, with keen interest in optimizing business processes and driving operational efficiency. Possesses solid foundation in project management and strategic planning, coupled with strong analytical and problem-solving skills. Dedicated to implementing innovative solutions to enhance productivity and ensure organizational success.
Overview
24
24
years of professional experience
Work History
Business Operations Manager
Wells Fargo & Company
09.2011 - 05.2022
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
- Mitigated risks through meticulous planning and proactive identification of potential issues in operations.
- Championed a continuous improvement culture by encouraging innovation and proactive problem-solving among team members.
Digital Media Production Manager
Wells Fargo & Company
04.1998 - 08.2011
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Resolved issues quickly to maintain productivity goals.
Education
Bachelor of Arts -
Holy Names College
Oakland, CA05-1996
Skills
- Project management
- Operations management
- Microsoft office proficient
- Staff management
- Logistics management
- Effective communication
- Onboarding and training
Timeline
Business Operations Manager
Wells Fargo & Company
09.2011 - 05.2022
Digital Media Production Manager
Wells Fargo & Company
04.1998 - 08.2011
Bachelor of Arts -
Holy Names College
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