Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
8
8
years of professional experience
Work History
Front Clerk
BURGER KING
10.2023 - Current
Managed multiple tasks and met time-sensitive deadlines.
Confirmed appointments, communicated with clients, and updated client records.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Banquet Server
RODD HOTEL AND RESTAURANT
10.2023 - Current
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Arranged linens and table settings according to seating plan and event theme.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Business Owner/Operator
EVB BOOKKEEPING OFFICE
04.2016 - 08.2023
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.