Valerie Allan

● Effective customer upselling
● Food Handlers Certified
● Adaptive menu knowledge
● Ability to make menu suggestions based on
customer relations
● Steps of service
● Detail oriented
● Ability to make quick well informed decisions
in a fast paced environment

●Ability to multitask and properly prioritize
guest needs
● POS knowledge: MICROS, TOAST
● Reservations platforms: Open Table
●Greeted customers, answered questions
and recommended specials to increase
profits
● Operated POS terminals to input orders,
split bills and calculate totals
● Promoted desserts, appetizers and
specialty drinks to optimize sales
● Satisfied customers by topping off drinks
and observing to anticipate guest needs
● Greeted customers, answered questions
and made recommendations
● Handled multiple table orders and
service on every shift
● Promoted company wide specials to
optimize sales
● Followed adequate steps of service to
ensure guest satisfaction
● Responsible for opening and closing the
restaurant
● Contributed to team success by
completing assigned tasks efficiently
● Maintained food and safety standards