Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
Volunteer
Valeria Valdenea

Valeria Valdenea

Summary

Serviced-focused, dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.


Dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Proponent of detailed finance and resource management to maintain positive perception.

Overview

6
6

Years of professional experience

6
6

Certifications

2
2

Masters

Work History

General Manager

Quinta Hacienda
01.2017 - 04.2023
  • From 2014 to 2019; sales grew from 20 to 30% every year.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Education

Bachelor of Arts - Finance

UTEP
El Paso, TX.
12.2018

Associate of Arts - Accounting And Economics

UCLA
Los Angeles
12.2015

Skills

  • Sales Planning and Implementation
  • Sales Team Development
  • Client Account Management
  • Strategic Planning
  • Economic Analysis
  • Performance Analysis
  • Customer Experience
  • Problem Resolution
  • Human Resources Leadership
  • Team Leadership

Certification

  • Successful Negotiation: Strategies and Skills, University of Michigan - 2023
  • Innovation Management, Erasmus University Rotterdam - 2023
  • Business Foundation - University of Pennsylvania, 2023
  • Sales Operations Management - West Virginia University, 2023
  • Mindfulness Coach - Access Consciousness, 2022
  • Certified Life & Business Coach Evolucion ConSiente - 2018

Languages

English

IELTS Test | Overall 7.5


Spanish

Native Speaker

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

General Manager

Quinta Hacienda
01.2017 - 04.2023

Bachelor of Arts - Finance

UTEP

Associate of Arts - Accounting And Economics

UCLA

Similar Profiles

CREATE PROFILE
Valeria Valdenea