Valeria Del Carmen Quinones Mendoza
Victoria,British Columbia
Summary
Detail-oriented Legal Secretary with vast knowledge of legal industry and office management. Organized and equipped with positive attitude and proven success functioning well in large legal office environments. Manages priorities for multiple high profile attorneys with ease. Efficient to learn new processes quickly. Positive relationships with co-workers, colleagues and law enforcement members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Legal Secretary
Velletta Pedersen Christie
06.2023 - Current
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Coordinated meetings and conferences arrangements for 12 attorneys, ensuring seamless scheduling across the firm.
- Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
- Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
- Prepared and received legal correspondence to clients and witnesses in order to keep the legal files information updated.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Created, indexed, and maintained client binders.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Transcribed phone conversations.
- Answered and directed calls using multi-line switchboard.
- Created and printed legal documents for attorneys to review.
- Completed data entry of legal documents into electronic filing systems.
- Prepared and processed invoices for attorney billing.
- Managed check requests, invoices, retainers and accounts payable and receivable information.
- Researched and identified legal precedents and statutes.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Increased overall efficiency within the firm by streamlining workflows between departments, case files and schedules using advanced organizational skills.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Improved law office efficiency by managing calendars, coordinating appointments, and maintaining organized files.
- Managed billing procedures to maintain accurate records of client accounts and expedite payment processing.
- Managed general clerical needs such as administrative matters like opening and closing files, scanning sheets and faxing documents.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Increased productivity by anticipating attorney needs and providing proactive support in various administrative tasks.
- Contributed to effective team collaboration through excellent communication skills and adaptability in diverse working environments.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
Services and Notarizations Assistant
Beverly Carter Notary Public
01.2023 - 04.2023
- Review and analyze documents, intake forms.
- Manage and monitor incoming electronic communications and online bookings.
- Complete tasks for compliance to meet regulatory requirements and answer client questions and communications.
- Collect client and legal documents related information.
- Prepare client notarization documents for Notary signing.
- Arrange, manage, open and close notarizations appointments and files for clients.
- Answer office phones.
- Process online financial transactions.
- Perform financial and banking transactions.
- Keep notary service centre organized, stocked and clean.
- Maintain website and booking software with updates for hours and availability.
- Create and upload ongoing social media postings to Website, Google, FB, Instagram, etc.
- Assist Office Manager or Notary with various tasks as required or assigned.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Community Support Worker
Wellspring Support
04.2022 - 12.2022
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Manage important medical paperwork for clients and medical equipments at the office.
- Manage of American Sign Language skills.
Community Social Worker
BeConnected Support Services
08.2022 - 10.2022
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Offered compassionate care during transitional periods such as housing changes or medical emergencies, providing stability amid uncertainty.
- Tracked service activities and outcomes against outlined plans and goals.
- Kept case files updated, accurate and aligned with requirements.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Education
Bachelor of Arts - Justice Studies
Royal Roads University
Victoria, BC09.2021
Diploma - Sales And Marketing
Inbound Sales Accelerator
Victoria, BC04.2021
Bachelor of Arts - Law Enforcement
University of Lima
Lima, Peru 07.2020
Skills
- Document Filing
- Executive Calendars
- Proficient in Quickbooks, Essy Law, Ghost Practice, Microsoft Office programs (Power Point, Word, Excel, Outlook)
- Canada Red Cross : First Aid CPR/Level C
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- First Aid, Canadian Red Cross CPR/Level C
Additional Information
Title: Volunteer at "Sigueme"
Dates of Involvement: March 2016 - August 2017
Description: As a volunteer at "Sigueme", I played an integral role in supporting community initiatives and charitable projects. My commitment focused on education, health and environment, where I collaborated with a diverse team to achieve shared goals and objectives.
Responsibilities and Achievements:
- Actively contributed to the planning and execution of Seasonal campaigns that benefited indigenous peruvian people with low economical resources in very high-risks areas of the town, bringing them food and many other supplies.
- Developed and strengthened skills in leadership and teamwork through effective coordination with fellow volunteers and team members.
- Participated in many trainings and workshops to enhance my ability to address specific challenges within the volunteering context.
Highlighted Results:
- 93.5% of vulnerable people being helped in the area.
Lessons Learned:
This volunteering experience provided valuable lessons in my development as a person getting soft skills such as empathy, emotional intelligence, understanding and respect, which I now apply in my daily professional life.
Timeline
Legal Secretary
Velletta Pedersen Christie
06.2023 - Current
Services and Notarizations Assistant
Beverly Carter Notary Public
01.2023 - 04.2023
Community Social Worker
BeConnected Support Services
08.2022 - 10.2022
Community Support Worker
Wellspring Support
04.2022 - 12.2022
Bachelor of Arts - Justice Studies
Royal Roads University
Diploma - Sales And Marketing
Inbound Sales Accelerator
Bachelor of Arts - Law Enforcement
University of Lima
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