Valeria Rodriguez, MBA, CPHR.
Vancouver,BC
Summary
Proven HR Generalist and Sales Associate with a track record of enhancing team collaboration and customer service. Expert in relationship building and problem-solving, significantly improving recruitment processes and customer satisfaction. Designated as Chartered Professionals in Human Resources. Demonstrates exceptional time management and teamwork skills, ensuring project success and repeat business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Aldo Group
09.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
HR Generalist
Promociones Graficas Mexicanas S.A. De C.V.
08.2021 - 03.2023
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Au Pair
Cultural Care
06.2019 - 06.2021
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
HR Recruiter
Productos Miroslava
05.2017 - 05.2019
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Education
MBA - Business Administration
University Canada West
Vancouver06.2024
Bachelor's - Industrial And Labour Relations
Universidad Autonoma De Aguascalientes
12.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Relationship Building
Websites
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Certification
- CPHR British Columbia & Yukon - 05/31/2024
Timeline
Sales Associate
Aldo Group
09.2023 - Current
HR Generalist
Promociones Graficas Mexicanas S.A. De C.V.
08.2021 - 03.2023
Au Pair
Cultural Care
06.2019 - 06.2021
HR Recruiter
Productos Miroslava
05.2017 - 05.2019
MBA - Business Administration
University Canada West
Bachelor's - Industrial And Labour Relations
Universidad Autonoma De Aguascalientes
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