Valeria Ramirez Palacios
Calgary,Alberta
Summary
Talented logistics specialist with a detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Coordinator
Superior Propane
12.2020 - Current
- Coordinated with sales teams to prioritize and manage high-priority orders, increasing customer satisfaction.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Actively participated in cross-functional meetings to provide input on improving overall supply chain performance, leading to enhanced delivery efficiency and reduced costs.
- Streamlined communication between drivers and warehouse staff, ensuring timely deliveries.
Dispatcher, BC
Purolator
01.2018 - 01.2020
- Managed and scheduled assignments for vehicle operators, resulting in 20% increase in productivity
- Worked with drivers to secure accurate order delivery and timely service, resulting in 98% on-time delivery rate
- Coordinated cross-functional teams to optimize delivery logistics and streamline processes, resulting in higher efficiency
- Maintained professional relationships with shippers, receivers, and drivers to increase trust, reliability, and rapport.
- Closely monitored dispatch board to triage and prioritize over 100+ daily calls.
Dangerous Good Specialist/Retail Support
Purolator
01.2016 - 01.2018
- Maintained inventory security in controlled locations and ensured compliance with WHMIS and workplace regulations
- Reinforced proper handling, storage, and disposal of dangerous materials according to TDG regulations
- Promoted workplace safety and environmental practices, resulting in a 15% reduction in safety incidents.
- Evaluated customer needs and feedback to drive product and service improvements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Education
Logistic and Supply Chain Mgmt., True -
CDI College
Calgary, Alberta01.2020
Skills
- Inventory Management
- Freight Experience
- Decision-Making
- Supply Chain Management
- Hazardous Materials Handling
- Performance monitoring
- Transportation knowledge
- Warehouse Operations
- Project Management
- Negation
Certification
- Six Sigma Yellow Belt
- Google Project Management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Delivery Coordinator
Superior Propane
12.2020 - Current
Dispatcher, BC
Purolator
01.2018 - 01.2020
Dangerous Good Specialist/Retail Support
Purolator
01.2016 - 01.2018
Logistic and Supply Chain Mgmt., True -
CDI College
Similar Profiles
Oussama RayadhOussama Rayadh
Operations Coordinator - Service & Compliance at Superior PropaneOperations Coordinator - Service & Compliance at Superior Propane
Vindya K LVindya K L
Indirect-Sales Tax Analyst at Superior PropaneIndirect-Sales Tax Analyst at Superior Propane
H. Anthony PerrottH. Anthony Perrott
National Corporate Credit Manager at Superior PropaneNational Corporate Credit Manager at Superior Propane