Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valeria Pedroza

Sacramento,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position in the Veterinary field. Ready to help team achieve company goals by being dependable and managing work tasks with a positive attitude.

Overview

5
5
years of professional experience

Work History

Dog Handler/Guest Services Shift Leade

Wag Hotels
07.2021 - Current
  • Trained team on dog behavior and how to properly/safely manage individual dogs and/or packs 10-35 dogs
  • Evaluated each pet guest to ensure they are appropriately accommodated at the hotel
  • Evaluated employee performance and conveyed constructive feedback
  • Followed pet care instructions for dietary needs and medication regimens.
  • Ensured that the team achieved timely and efficient completion of tasks responsible for care of the hotel
  • Developed strong relationships with clients by providing exceptional care and attention to their dogs during their boarding
  • Learned how to navigate our computer system to work as a receptionist whenever needed

Professional Dog Groomer

Wag Hotels
05.2023 - 02.2024
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Educated visitors and staff on proper animal care and handling.
  • Kept kennels, bathing area, and grooming areas neat and clean.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Kennel Attendant

Mission Valley Veterinary Clinic
01.2019 - 08.2019
  • Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
  • Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
  • Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.

Education

Some College (No Degree) -

Humboldt State University
Arcata, CA

Some College (No Degree) -

Sacramento City College
Sacramento, CA

High School Diploma -

Impact Academy Of Arts & Technology
Hayward, CA
05.2018

Skills

  • Bilingual
  • Work Planning
  • Critical Thinking
  • Microsoft Office
  • Animal Care
  • Relationship Building
  • Problem-Solving
  • Customer Communication
  • Appointment Scheduling
  • Human, Animal , and food Safety
  • Honest and dependable

Timeline

Professional Dog Groomer

Wag Hotels
05.2023 - 02.2024

Dog Handler/Guest Services Shift Leade

Wag Hotels
07.2021 - Current

Kennel Attendant

Mission Valley Veterinary Clinic
01.2019 - 08.2019

Some College (No Degree) -

Humboldt State University

Some College (No Degree) -

Sacramento City College

High School Diploma -

Impact Academy Of Arts & Technology

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Valeria Pedroza