Valeria Margaret
Newbury Park
Summary
Dynamic Social Media Manager with a proven track record at Premier Villa Rentals, enhancing brand visibility and engagement through innovative campaigns and strategic content creation. Expert in social media management and photography, with exceptional teamwork skills. Achieved significant follower growth and increased engagement rates, demonstrating a keen eye for detail and creative problem-solving.
Overview
14
14
years of professional experience
Work History
Social Media Manager
Premier Villa Rentals
04.2024 - 12.2024
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Boosted brand visibility by creating and executing innovative social media campaigns.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Developed comprehensive social media strategy to enhance online presence.
- Increased follower engagement with interactive content and timely responses to comments.
- Negotiated partnerships with other brands for co-promotional activities, expanding audience reach.
- Facilitated cross-departmental workshops to integrate social media best practices company-wide.
- Implemented content calendar to ensure timely and organized posting across all channels.
- Utilized analytics tools to track performance, adjusting strategies to maximize effectiveness.
- Analyzed competitor social media activities to identify opportunities for brand differentiation.
- Monitored social media trends to keep brand's content relevant and engaging.
- Conducted market research to tailor content to target audience preferences, significantly increasing reach.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
- Crafted compelling copy for social media ads, driving increased website traffic.
- Enhanced brand reputation with targeted crisis management strategy on social media.
- Led team of social media specialists, fostering collaborative and creative work environment.
- Improved online community sentiment by implementing proactive customer service approach on social media.
- Curated diverse range of content, from informative blog posts to engaging videos, to cater to different audience preferences.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Coordinated with marketing team to align social media strategy with overall marketing objectives.
- Cultivated strong corporate image and identity with clear branding.
- Developed and promoted corporate brand, images and identity to media and public.
- Reviewed marketing materials and documents for brand accuracy and trending design.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Sales Supervisor
Jc Penny
01.2020 - 03.2024
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Promoted exceptional customer service by engaging clients on sales floor.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Effectively coached team members to reach weekly and monthly sales goals.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decision making.
- Drove significant increase in cross-selling success by training staff on effective techniques and product knowledge.
- Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
- Fostered collaborative team environment, encouraging open communication and sharing of best practices among sales representatives.
- Developed and implemented strategies to increase sales and improve customer service.
- Developed and enforced policies and procedures for compliance with company policies.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Performed supplier risk evaluations and supported regulatory inspections.
Medical Assistant
Thomas Vangeem
04.2011 - 06.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CASkills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Content scheduling
- Digital media
- Excellent multitasking
- Social media and promotions
- Photography and videography
- Advertising
- Problem-solving
- Attention to detail
- Facebook, instagram, linkedin
Languages
Hebrew
Timeline
Social Media Manager
Premier Villa Rentals
04.2024 - 12.2024
Sales Supervisor
Jc Penny
01.2020 - 03.2024
Medical Assistant
Thomas Vangeem
04.2011 - 06.2020
High School Diploma -
Newbury Park High School
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