Summary

Overview

Work History

Education

Skills

References Available

Languages

Timeline

Valeria Lemos Parra

Calgary

Summary

I am a person of integrity and responsibility. When it comes to problem solving, I consider myself to be creative and resourceful in finding appropriate solutions. I describe myself as a highly motivated team player, willing to do what it takes to obtain the best results.

Overview

years of professional experience

Work History

Supervisor

Calavera Cantina

10.2021 - Current

Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.

Server/Host/Busser

Kinjo Sushi & Grill

09.2020 - 09.2021

Experience with point-of-sale systems, taking the orders and payments from costumers
Welcome guest in a warm and friendly manner
Seat clients at their respective tables after taking their information to comply with Alberta requirements regarding COVID-19
Answer phone calls and place orders from different platforms like Skip The Dishes, online orders and take out
Ability to lift heavy trays and maintain high standards of costumer service during high-volume
Take initiative to find extra tasks when scheduled duties were completed, like cleaning tables, vacuuming and mopping the floor, etc
Follow procedures for safe food preparation, assembly and presentation to provide the best experience for the costumers
Serve alcoholic beverages.

Cashier

Costa Vida

09.2020 - 11.2020

Experience with point-of-sale systems, taking the orders and payments from costumers
Check identification for proof-of-age and refusing alcohol sales to underage costumers
Communicate clearly and politely with coworkers and management
Package costumers' orders, with consideration for presentation
Occasionally prepared food orders, following all hygiene requirements.

Babysitter

07.2020 - 08.2020

Care for a 4-month-old baby while her parents work
Bathe and feed the baby when necessary
Change diapers as needed
Play with baby and sing to keep her entertained
Do simple exercises with her to stimulate her muscles.

Retail sales

Azucar

12.2018 - 01.2019

Clean and organized the store
I kept the sale floor intact as in clean, everything folded properly
Hang and fold clothes
I organized the clothes in their respective sizes, colours and models
Fitting room and merchandise support
I assisted fitting room by running the clothing that had already been tried-on back onto the sales floor
Inventory
I unpackaged clothing that just came in and would prep it so it would be brought onto the floor for sale
Costumer service
I always had the best attitude when it came to serving costumers.

Education

Diploma - Marketing

Southern Alberta Institute of Technology

Calgary, AB

2025

English Languages Foundations -

SAIT