Summary
Overview
Work History
Education
Skills
Languages
Additional
Timeline
Generic

Valeria Franyutti

Sacramento,CA

Summary

Developed exceptional customer service and operations skills in a high-paced hospitality setting, seeking to transition into a new field. Proven ability to handle guest interactions and team coordination efficiently and effectively. Looking to leverage these transferable skills to contribute positively in a new and dynamic environment.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

3
3
years of professional experience

Work History

Lead Host

Wildwood Kitchen and Bar
Sacramento, CA
09.2024 - Current
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Collaborated with other restaurant staff to maintain a flowing and cohesive operation
  • Trained and mentored new hosts on service standards and procedures.
  • Addressed guest inquiries and concerns to enhance customer satisfaction.
  • Supervised front-of-house operations to ensure seamless guest experiences.

Receptionist

Sabana Services
Sacramento, CA
02.2023 - 04.2024
  • Worked in a professional office taking responsibility for new account entry for the business
  • Managed front desk operations, ensuring efficient reception services and positive visitor experiences.
  • Handled incoming calls and inquiries, providing accurate information and maintaining customer satisfaction.
  • Scheduled certain jobs for employees
  • Coordinated appointment scheduling, optimizing daily calendars for staff and clients.

Education

Associate of Arts - Communications major with Public Relations concentration

Sacramento State University
Sacramento

Associates in Science - Business Administration

Sacramento City College
Sacramento, CA
05.2025

High school Diploma -

Natomas Charter School
Sacramento, CA
06-2022

Skills

  • Multitasker
  • Positive customer service
  • Fast learner
  • Problem-solving abilities
  • Versatile team worker
  • Exceptional communication

Languages

Spanish
Native or Bilingual

Additional

  • Project Volunteer | 10/2021-03/2022 |
  • The Greenhouse- 2201 Northview Dr, Sacramento, CA 95833
  • Offered one on one music lessons to low income students.
  • Instructing students basic knowledge of music theory, by creating balanced hands on games and activities for the students.
  • Taught some basic instruments to students.

Timeline

Lead Host

Wildwood Kitchen and Bar
09.2024 - Current

Receptionist

Sabana Services
02.2023 - 04.2024

Associate of Arts - Communications major with Public Relations concentration

Sacramento State University

Associates in Science - Business Administration

Sacramento City College

High school Diploma -

Natomas Charter School
Valeria Franyutti