Valeria Chochyeva
Toronto,ON
Summary
Focused, results-driven professional with proven skills in sales enablement, strategic planning and relationship management.
Proactive, well-organized, successful at meeting and exceeding targets with strategic approaches.
Excellent relationship-building, multitasking and decision-making skills.
Overview
12
12
years of professional experience
Work History
Sr. Channel Manager
TELUS
03.2023 - Current
- Developed and implemented channel strategies to increase sales, profitability and market share.
- Direct contributor to creating a pipeline for sales that went from $0 to $1.3 MM which resulted in the company overachieving it's 2023 forecast.
- Analyzed sales data to identify trends and opportunities for growth in the Commercial and SMB markets.
- Provided ongoing training on product features and benefits to channel partners.
- Generated reports on channel performance and engagement metrics.
- Organized trade shows and conferences as part of the overall marketing strategy.
- Advocated for channel needs cross-functionally to deliver on partner and customer promises.
Account Manager - Enterprise (ServiceNow)
Fully Managed by Telus Business - MSP
Toronto, ON
06.2022 - 02.2023
- Managed multiple accounts and worked diligently to meet and exceed performance goals.
- Achieved 115% of 2022 sales quota and 98% retention rate across my account base which was the highest in the company.
- Developed thorough understanding of product and service offerings to better upsell and cross-sell to clients.
- Collaborated with technical team to collectively drive growth and market share.
- Renewed existing accounts by cementing trusting relationships with customers.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Increased profitability within accounts by cross-selling additional products.
- Utilized CRM to collect, organize and manage sales data and customer information.
Business Development Specialist
Fully Managed - MSP
Toronto, ON
11.2021 - 05.2022
- Consistent top performer, meeting and exceeding daily targets and KPIs.
- Created and improved business pipeline using cold and warm techniques.
- Broke down objections using friendly, persuasive strategies.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Collaborated with account executives to sign new accounts, identify potential customers and coordinate product demonstrations.
Assistant Manager
Royal De Versailles Jewellers
Toronto, ON
05.2012 - 10.2021
- Rolex Brand Ambassador.
- Consistent top sales performer.
- Responsible for visual merchandising, social media presentations and television media requests (CTV, CBC and CP24).
- Managing daily operations and assisting store owner in the buying process.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Education
Master of Business Administration -
Kiev National Economic University
Kiev Ukraine05.2012
Bachelor of Management - Economic Policy
Inter-Regional Academy of PersonnelManagement
Kiev Ukraine05.2009
GIA Certification - Gemology
Gemological Institute of America
01.2017
Skills
- Channel Development
- Relationship Management
- Sales Enablement
- Sales Forecasting
- Revenue Growth
- Strategic Planning
- Product and service knowledge
- CRM Proficiency
- Interpersonal ability
- Promotional sales events
Core Strengths
Energetic, hardworking, dependable, punctual, excellent communication skills, enthusiastic, strong interpersonal skills, supportive team player
Languages
Fluent in English, Ukrainian and Russian
Timeline
Sr. Channel Manager
TELUS
03.2023 - Current
Account Manager - Enterprise (ServiceNow)
Fully Managed by Telus Business - MSP
06.2022 - 02.2023
Business Development Specialist
Fully Managed - MSP
11.2021 - 05.2022
Assistant Manager
Royal De Versailles Jewellers
05.2012 - 10.2021
Master of Business Administration -
Kiev National Economic University
Bachelor of Management - Economic Policy
Inter-Regional Academy of PersonnelManagement
GIA Certification - Gemology
Gemological Institute of America
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