Overview
Work History
Education
Skills
Languages
Timeline
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Valeria Castro

Imperial

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald’s
05.2022 - Current
  • Delivered excellent customer service in fast-paced environment.
  • Operated kitchen equipment following safety protocols.
  • Assisted with food preparation and assembly of menu items.
  • Maintained cleanliness and organization of workstations.
  • Collaborated with team members to enhance service efficiency.
  • Handled cash transactions accurately during shift changes.
  • Adapted quickly to changing priorities and customer needs effectively.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Barista

Mauvee Co Coffee
02.2023 - 06.2025
  • Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
  • Maintained cleanliness of workstations and equipment to ensure hygiene standards.
  • Assisted customers with menu selections, enhancing overall dining experience.
  • Operated point-of-sale system efficiently, processing orders and handling cash transactions.
  • Trained new team members on coffee preparation techniques and customer service protocols.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

High School Diploma -

Imperial High School
Imperial, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Cleaning
  • Taking orders
  • Customer engagement
  • Cleaning and sanitizing
  • Flexible schedule
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Crew leadership

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Mauvee Co Coffee
02.2023 - 06.2025

Crew Member

McDonald’s
05.2022 - Current

High School Diploma -

Imperial High School

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Valeria Castro