Valentyna Beshli
Richmond,BC
Overview
16
16
years of professional experience
Work History
Customer Representative
Limak Lara Hotel
Turkey
04.2020 - 11.2022
- Resolved concerns with products or services to help with retention and drive sales
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Accepted payment by credit card and offered self-serve payment solutions after explaining charges on customer bills
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Recommended potential products or services by collecting customer information and analyzing customer needs
- Provided primary customer support to internal and external customers
- Organized customer information and account data for business planning and customer service purposes
- Described product highlights and benefits to help guide purchasing decisions.
Housekeeping Worker
Limak Lara Hotel
Turkey
03.2018 - 06.2022
- Maintained the cleanliness of plant restroom, break areas, offices, and water fountains
- Unpacked new supplies and stocking them on shelves and maintained and cleaned rooms for guests
- Cleaned and disinfected washrooms, laboratories, and bedrooms
- Moved equipment and furniture
- Removed soiled and contaminated dressings and supplies
- Cleaned up the locker rooms and shower areas, organizing products, cleaning up the main floors of the club, and assisting guests when needed
- Performed a range of housekeeping duties including waste removal, dusting, cleaning of fixtures and surfaces.
Dishwasher
Antalya restaurant
Ukraine
06.2012 - 01.2015
- Cleared, washed, and stacked all plates, dining utensils, and trays quickly and without breaking
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff
- Kept kitchen areas neat and clean by removing trash and organizing supplies
- Kept work area clean, dry, and free of debris to prevent incidents and accidents
- Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready for customer demands.
Dishwasher
Puzata Hata Restaurant
Ukraine
03.2007 - 02.2012
- Cleared, washed, and stacked all plates, dining utensils, and trays quickly and without breaking
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff
- Kept kitchen areas neat and clean by removing trash and organizing supplies
- Kept work area clean, dry, and free of debris to prevent incidents and accidents
- Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready for customer demands
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals
- Paid close attention to instructions from the supervisor to complete tasks on time
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep the kitchen spotless.
Education
Azov Regional İnstitute
UkraynaSkills
- Facilities Maintenance
- Housekeeping
- Floor Maintenance
Additional Information
My name is Valentyna, I'm 37
years old. I live in Richmond, BC. I live with family. I need a job. I have a 3-year work permit.
Timeline
Customer Representative
Limak Lara Hotel
04.2020 - 11.2022
Housekeeping Worker
Limak Lara Hotel
03.2018 - 06.2022
Dishwasher
Antalya restaurant
06.2012 - 01.2015
Dishwasher
Puzata Hata Restaurant
03.2007 - 02.2012
Azov Regional İnstitute