Valentine Aralu
Brampton,ON
Summary
Forward-thinking and results-driven sales leader with more than 19 years of experience in partnership development, account management and channel building. A self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
LifeCycle Regional Sales Manager
Emerson Automation Solutions
12.2023 - Current
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
- Optimized inventory management processes by working closely with supply chain partners, reducing stock discrepancies while improving order fulfilment rates.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region's jurisdiction.
- Drove sales by developing multi-million dollar contract sales.
Consultant CEO Measurement/Sensing/Oilfield Produc
ProSolutions Integrated Services
07.2023 - 11.2023
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Facilitated workshops with stakeholder groups to gain consensus on priorities and approaches for tackling identified issues or opportunities.
- Educated staff on organizational mission and goals to help employees achieve success.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Snr Service Delivery Manager Oilfield and Industri
Baker Hughes
01.2018 - 12.2022
- Enhanced service delivery by developing and implementing efficient processes.
- Streamlined operations for improved customer satisfaction and retention rates.
- Reduced turnaround time with effective resource allocation and task prioritization.
- Improved service quality, addressing client concerns promptly and professionally.
- Optimized resource utilization, identifying opportunities for cost reduction and efficiency improvements.
- Fostered strong relationships with clients to maintain long-term partnerships and drive business growth.
- Implemented performance metrics to evaluate team effectiveness and identify areas for improvement.
- Developed training programs to enhance employee skills and boost overall productivity levels.
- Conducted regular reviews of service offerings, identifying gaps in the market, and recommending new solutions accordingly.
- Cultivated effective and positive working relationships with lucrative clients through onboarding, initial training and ongoing support.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Integrated warehouse operations with existing and new business processes.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Prospected for leads to build pipeline and convert to sales opportunities.
Sales Manager Oilfield and Industrial Chemicals
Baker Hughes
03.2017 - 12.2017
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Sales Account Manager
Baker Hughes
11.2014 - 02.2017
- Increased sales revenue by identifying and pursuing new business opportunities.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Mentored junior account managers to improve overall team performance and drive professional development.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built client relationships by acting as liaison between customer service and sales teams.
- Negotiated prices, terms of sale and service agreements.
- Developed competitive comparison tables of product and service pricing, fees, ratings, category and product performance to use for account sales calls.
- Handled 2 multinational clients across South East Asia and brought in 6 new accounts.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Manager of Business Development and Sales
Exterran Energy Solutions
10.2013 - 09.2014
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Streamlined sales processes to improve efficiency, resulting in shorter sales cycles and increased win rates.
- Implemented CRM tools that improved the tracking of leads and prospects, ensuring better engagement throughout the sales process.
- Managed budgets responsibly by monitoring expenses closely and making prudent investments in promotional activities that delivered high ROI.
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built diverse sales pipeline to exceed quota targets.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Snr Account Manager
ChampionX
04.2011 - 09.2013
- Increased client satisfaction by building solid relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with the sales team to identify potential upsell opportunities and expand the client base.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
Account Manager
ChampionX
04.2008 - 04.2011
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with the sales team to identify potential upsell opportunities and expand the client base.
- Supported production chemistry bottle testing initiatives to grow the account
- Implemented changes in new oilfield chemistries following successful contract take over and production issue resolution
Field Applications Engineer
ChampionX
08.2002 - 04.2008
- Enhanced system performance by optimizing hardware and software configurations for client applications.
- Streamlined the debugging process by developing efficient troubleshooting techniques for field issues.
- Ensured optimal product integration by providing timely and accurate technical support to customers.
- Facilitated smooth product installations with thorough pre-and post-sales engineering assistance.
- Reduced system downtime by promptly identifying and resolving complex field application issues.
- Improved customer satisfaction by effectively addressing their technical concerns and providing tailored solutions.
- Spearheaded the resolution of critical field issues, minimizing system disruptions and maintaining high levels of customer satisfaction.
- Mentored junior engineers in troubleshooting methodologies, cultivating an expert team focused on delivering top-notch service experiences across all touchpoints with clients.
- Implemented well injectivity testing for SW and Gas.
- Managed crude oil offload for deep water and near shore by running various offload tests as the lab engineer.
- Implemented deep water capex operation KPIs for production and oilfield chemistries.
- Liaised with the client's various engineering departments to meet KPIs.
- Contributed additional revenue to sales plans through resale opportunities.
Education
Bachelor Inn Engineering - Petroleum Engineering
University of Port Harcourt
Master of Business Administration - Sales Force Automation And CRM Analytics
Nexford University
Washington USA10.2024
Skills
- Budget Management
- Conflict Resolution
- Sales Lifecycle Management
- Sales Leadership
- Performance Evaluations
- Process Improvement
- New Account Development
- Forecasting and Reporting
- Channel Partnerships
- Motivational and Inspirational
Accomplishments
● 2022 secured and managed a 3-year contract with Chevron Agbami Deepwater valued at $25m annually. We displaced the incumbent, who has been on this contract for 15 years.
● 2021 secured and managed a long-term contract with BW Offshore for Deepwater and Nearshore operations. Value is $1m for 2 years.
● Supported the Seplat drilling campaign for Baker Hughes as the Project Pursuit Lead for Sapele West, a Land and Swamp Operations.
● Market re-entry and developed OFS business for Ghana in 2021 concerning Oilfield Chemicals and Drilling product lines for Baker Hughes for Tullow and ENI.
● Performed 15 well intervention activities for SPDC east/west Ops through production enhancement for OFC and coil tubing product lines between 2020 and 2021 with a total of recovered net oil of 8,000 barrels. The contract for the supply was renewed in April 2022 for scope expansion to cover Otumara FS for ten wells. Beat several prominent competitions to secure the contract. The value of supply and service is $15m over a year and a half.
● March 2018 as Project Manager for Baker Hughes on the transition plan for new business secured with SNEPCO Bonga FPSO Deepwater valued at $17MM/Yr. This was a 4-year contract.
Started up the 2014 and 2016 Shell Malaysia E&P deep-water Gumusut-Kakap FPS, representing 25% of Malaysia production at 165kbopd with water and gas compression and Malikai projects, respectively
Languages
English
Native or Bilingual
Affiliations
- SPE
Certification
- Accounting Foundations - Internal Controls on Financial Reporting by LinkedIn
- Essential Business Communication by LinkedIn
Timeline
LifeCycle Regional Sales Manager
Emerson Automation Solutions
12.2023 - Current
Consultant CEO Measurement/Sensing/Oilfield Produc
ProSolutions Integrated Services
07.2023 - 11.2023
Snr Service Delivery Manager Oilfield and Industri
Baker Hughes
01.2018 - 12.2022
Sales Manager Oilfield and Industrial Chemicals
Baker Hughes
03.2017 - 12.2017
Sales Account Manager
Baker Hughes
11.2014 - 02.2017
Manager of Business Development and Sales
Exterran Energy Solutions
10.2013 - 09.2014
Snr Account Manager
ChampionX
04.2011 - 09.2013
Account Manager
ChampionX
04.2008 - 04.2011
Field Applications Engineer
ChampionX
08.2002 - 04.2008
Bachelor Inn Engineering - Petroleum Engineering
University of Port Harcourt
Master of Business Administration - Sales Force Automation And CRM Analytics
Nexford University
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