Summary
Overview
Work History
Education
Skills
Timeline
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Valentina Ruiz

Ottawa,ON

Summary

  • 3+ years of retail and sales experience, including a management position and an administrative role.
  • Led social media content management, executing strategic plans and maintaining an online presence.
  • Excellent verbal and written communication in English, French and Spanish.
  • Recognized as a dynamic team player, energetic, dedicated, organized and fully committed.
  • Demonstrated ability to complete several competing tasks and meet various deadlines in a fast-paced environment.
  • 1 year of reception experience managing front desk operations including managing appointments and cancellations, checking in customers and processing transactions.

Overview

4
4
years of professional experience

Work History

Receptionist

Vanity Ottawa
04.2023 - Current
  • Answered a high volume of incoming calls
  • Performed general secretarial duties, including meeting scheduling, appointment setting, faxing, and mailing
  • Professionally handled delicate situations, such as customer requests and complaints
  • Maintained an active presence on social media, such as Instagram, posting up to 6 times a day
  • Prepared the store for opening and closing.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Social Media Coordinator

Panna Ventures
08.2023 - 10.2023
  • Proficiently manage and curate content across various platforms, including LinkedIn, YouTube, Spotify, Apple Podcasts, and Instagram
  • Complied data and wrote monthly reports
  • Coordinated the operational aspects of a podcast, including guest scheduling and itinerary coordination.

Business Development Representative

Panna Ventures
05.2023 - 08.2023
  • Proactively scheduled over 10 sales meetings a week
  • Participated in daily/weekly sales meetings
  • Exceeded sales objectives and goals to drive overall business growth
  • Generated new business and long-term account opportunities through cold-calling, emailing and LinkedIn outreach
  • Researched, reviewed and arranged meetings with new prospects companies and maintained a detailed weekly call sales report.

4th key (Management Position)

Skechers
06.2021 - 08.2022
  • Performed opening and closing procedures efficiently according to all store policies
  • Managed, counted and verified all cash register sales
  • Completed, reviewed and analyzed weekly reports about store sales, training, inventory and more
  • Informed over 200 customers of products features, warranties and sales daily
  • Provided outstanding customer service to ensure customer satisfaction.

Administrative assistant

Giant Tiger
06.2020 - 05.2021
  • Operated the cash register accurately and efficiently, including cash, check, card, and other payments
  • Completed daily cash and credit sales reports for supervisors and store managers
  • Performed all the store deposits and cash register balancing
  • Assisted sales associates with tasks such as returning unprocessed items and organizing checkout sales

Education

Honours Bachelor of Commerce (specialization in marketing) -

Telfer School of Management, University of Ottawa
Ottawa, Ontario

Skills

  • Teamwork and Collaboration
  • Cooperative and Positive Attitude
  • Organizational Skills
  • Fast Learner

Timeline

Social Media Coordinator

Panna Ventures
08.2023 - 10.2023

Business Development Representative

Panna Ventures
05.2023 - 08.2023

Receptionist

Vanity Ottawa
04.2023 - Current

4th key (Management Position)

Skechers
06.2021 - 08.2022

Administrative assistant

Giant Tiger
06.2020 - 05.2021

Honours Bachelor of Commerce (specialization in marketing) -

Telfer School of Management, University of Ottawa

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Valentina Ruiz