Genesis Rojas
Toronto
Summary
Reliable Medical Assistant with a medical doctor background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Travel Vaccine Clinic
12.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
wynford chelation center
02.2021 - 11.2022
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Supported patients across various hospitals with both physical and emotional needs.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Equipped patients with assistance required for basic care.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Clinical Research Assistant
ST MICHAEL HOSPITAL
05.2018 - 10.2020
- Assisted with research protocol development.
- Educated patients regarding all facets of clinical study participation.
- Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
- Collected data and followed research protocols, operations manuals and case report form requirements.
Education
Intermediate Certificate - CPR
Red Cross
10-2024
Certificate - Phlebotomy Technician
Canada College of Applied Arts And Technology
North Bay, None06-2018
M.D. - Family Medicine
Universidad De Oriente
Venezuela08.2017
Skills
- Vital signs monitoring
- Specimens collection and processing
- Appointment Scheduling
- Needs assessment
- Document filing
- Care plan discussion
- Injection administration
- Venipuncture
Timeline
Medical Assistant
Travel Vaccine Clinic
12.2022 - Current
Medical Assistant
wynford chelation center
02.2021 - 11.2022
Clinical Research Assistant
ST MICHAEL HOSPITAL
05.2018 - 10.2020
Intermediate Certificate - CPR
Red Cross
Certificate - Phlebotomy Technician
Canada College of Applied Arts And Technology
M.D. - Family Medicine
Universidad De Oriente
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