Hi, I’m
Valentina Posso V.
Guelph,ON
Summary
Knowledgeable, outgoing and resourceful professional with strong foundation in the real estate industry. Skilled in client relationship management, ensuring optimal solutions.
.
Overview
9
years of professional experience
Work History
Mortgage Group
Licensed Mortgage Broker
01.2023 - Current
Job overview
- Delivered exceptional customer service by promptly addressing client inquiries, providing regular updates on loan status, and offering expert advice on various mortgage products.
Mortgage Alliance Group
Mortgage Broker
02.2023 - 01.2024
Job overview
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
- Assisted clients in understanding complex mortgage terms and conditions, empowering them to make informed decisions about their home financing options.
BMO Bank of Montreal
Mortgage Specialist
02.2016 - 02.2021
Job overview
- Achieved high customer retention rate through exceptional relationship management and personalized service.
- Enhanced client trust in the organization through transparent communication and consistent delivery on commitments.
- Provided comprehensive financial guidance to clients, recommending suitable mortgage products based on their needs and goals.
- Collaborated with real estate agents to establish referral networks, fostering mutually beneficial partnerships.
Education
University of Toronto, Toronto, None
Bachelor of Arts from Bachelor of International Affairs
01-2027
University of Toronto, Toronto, None
No Degree from Marketing Certificate
05-2013
Seneca College of Applied Arts And Technology, North York, None
from International Business Administration
01-2013
Skills
- Real estate
- Negotiation
- Leadership skills
- Problem-solving abilities
- Reliability
- Customer service-focused
- Active listening
- Adaptability and flexibility
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Limited Working
Italian
Professional Working
Timeline
Mortgage Broker
Mortgage Alliance Group
02.2023 - 01.2024
Licensed Mortgage Broker
Mortgage Group
01.2023 - Current
Mortgage Specialist
BMO Bank of Montreal
02.2016 - 02.2021
University of Toronto
Bachelor of Arts from Bachelor of International Affairs
University of Toronto
No Degree from Marketing Certificate
Seneca College of Applied Arts And Technology
from International Business Administration
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