Documentation of all contact with residents in a log book
Writing incident and occurrence reports as situations indicate
Assess individual restrictions for residents on statutory release and day parole
Conduct random calls to residents and confirm their location during weekend passes
Administer medications as needed
Developed interpersonal relationships with residents in order to assist in the attainment of goals while maintaining professional boundaries
Used the risk management and the RNR model for decision making and goal planning for the residents
Assisting residents in the process of obtaining identification, job searching, and apartment searching
Coaching residents to set SMART goals once they are released into the community
Guiding residents to take accountability when missing their scheduled call ins, arrival, departure calls and attitude towards others in the house
Record Suspension Coordinator
John Howard Society of Toronto
Toronto, Canada
06.2019 - Current
Meet with individuals one-on-one to determine eligibility for a Record Suspension and be up to date with legislation changes
Providing guidance through the process of fingerprint and photograph destruction with the police
Working co-operatively and effectively with co-workers and students to complete follow ups and complete applications
Conduct monthly presentations for our community partners and clients interested in learning about the application process
Outreach to employment agencies and community programs to advise on the program and create partnerships.
Working cooperatively with courthouses throughout Canada to obtain necessary documents for our clients, such as method of trial, sentence, charge, date of sentence, certified court documents, and crown disclosures.
Collect programs fees, payments, invoices and work cooperatively with the finance manager
Compile monthly departmental statistics and detailed reports when requested by supervisor.
Suggested staffing and departmental resolutions
Mental Health and Justice Student Worker
Margaret’s Housing and Community Support Services
Toronto, Canada
04.2018 - 07.2018
Provide support to women and men who are experiencing mental illness and who have committed low-risk offenses
Provide court support, mental health pre-diversion, diversion, release planning and referrals as needed
Created a database for the agency with resources and contact information for client specific such as addiction, housing and hospitals
Education
Addictions and Mental Health Post-Graduate Certificate -
Algonquin College
Ottawa, ON
04.2025
Bachelor of Social Science - Criminal Justice
Humber College Institute of Technology & Advanced Learning
Toronto, ON
04.2019
Community and Justice Services Diploma -
Humber College Institute of Technology & Advanced Learning
Toronto, ON
06.2016
Skills
Bilingual communicator
Crisis Prevention Intervention
Enhanced Reliability Security Clearance
Mental Health First Aid
Mental Health First Aid (Youth)
Understanding and managing aggressive behavior
Naloxone training
First Aid and CPR Level-C
Anti-Bias and Inclusion
Adverse Childhood Experiences
Challenging Behaviors in Youth
Addictions and Youth
De-escalating Potentially Violent Situations
References
References available upon request.
Timeline
Residential Support Worker
John Howard Society of Toronto
10.2021 - Current
Record Suspension Coordinator
John Howard Society of Toronto
06.2019 - Current
Mental Health and Justice Student Worker
Margaret’s Housing and Community Support Services
04.2018 - 07.2018
Addictions and Mental Health Post-Graduate Certificate -
Algonquin College
Bachelor of Social Science - Criminal Justice
Humber College Institute of Technology & Advanced Learning
Community and Justice Services Diploma -
Humber College Institute of Technology & Advanced Learning