Valentina Ortiz Muñoz
Toronto
Summary
Dynamic and detail-oriented professional with extensive experience in beverage preparation and customer service at La bicicleta. Proven ability to enhance customer satisfaction through expert menu knowledge and effective cash handling. Recognized for maintaining high sanitation standards and contributing to efficient inventory management in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Coffee Shop Worker
La bicicleta
Santiago De Chile
04.2023 - 03.2025
- Sanitized work surfaces on a regular basis using approved cleaning solutions.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Demonstrated knowledge of menu items by describing ingredients and preparation methods to customers.
- Operated cash registers and credit card machines for transactions.
- Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
Buffet Attendant
Oh salad!
Santiago De Chile
08.2021 - 02.2023
- Performed cashier duties including taking payment and providing accurate change.
- Adhered to all sanitation regulations when preparing meals or cleaning kitchen areas.
- Prepared salads, deserts, and other dishes according to established recipes.
- Responded promptly to customer requests for additional beverages or item refills.
Picker
Cencosud
Santiago De Chile
04.2020 - 06.2021
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Organized goods within the warehouse according to item categories, size or weight.
- Inspected product quality prior to packing and shipping out orders.
- Maintained a clean and organized work area to ensure safety.
Education
High School Diploma -
Colegio Marquel
Santiago De Chile, Chile12-2021
Skills
- Beverage preparation
- Cash handling
- Menu knowledge
- Sanitation practices
- Customer service
- Inventory management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Coffee Shop Worker
La bicicleta
04.2023 - 03.2025
Buffet Attendant
Oh salad!
08.2021 - 02.2023
Picker
Cencosud
04.2020 - 06.2021
High School Diploma -
Colegio Marquel
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