Valentina Mussa
Montreal ,Quebec
Summary
Proven in enhancing customer relationships and sales at Lounge Point, I excel in customer service and relationship building. My experience spans sales and healthcare, where I've significantly improved client loyalty and patient satisfaction. Skilled in financial transactions and compassionate care, I bring a blend of hard and soft skills to exceed employer expectations.
Overview
7
7
years of professional experience
Work History
Salesperson/ Waitress
Lounge Point
04.2022 - 11.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Nursing Assistant
Sante Arbec
05.2020 - 07.2024
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support,
Sales Associate
H&M
08.2017 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Esthetique
Ecole Des Métiers Faubourgs
MontrealPrepose Aux Bénéficiaires
CDI02.2019
High School -
High School Des Caraïbes
Valledupar11.2014
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Salesperson/ Waitress
Lounge Point
04.2022 - 11.2024
Nursing Assistant
Sante Arbec
05.2020 - 07.2024
Sales Associate
H&M
08.2017 - 03.2020
Esthetique
Ecole Des Métiers Faubourgs
Prepose Aux Bénéficiaires
High School -
High School Des Caraïbes
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