Valentina Moran Mejia
Edmonton,AB
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and inventory management. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate and Inventory Assistant
Hunter & Hare
10.2022 - 10.2023
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Prepared merchandise for sales floor by pricing or tagging.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Sales Associate
Urban Outfitters
10.2021 - 08.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Issued receipts and processed refunds, credits or exchanges.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Barista
Starbucks
02.2020 - 08.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
Sales Associate
Hot Topic
09.2019 - 02.2020
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Rockridge Secondary School
West Vancouver, BC06.2019
Skills
- Self-Checkout Assistance
- POS System Operations
- Stockroom Upkeep
- Teamwork and Collaboration
- Store Opening and Closing
- Upselling Techniques
- Cash Handling
- Stocking and Receiving
- Shrinkage Prevention
- Complex Transactions
- Inventory Records
Timeline
Sales Associate and Inventory Assistant
Hunter & Hare
10.2022 - 10.2023
Sales Associate
Urban Outfitters
10.2021 - 08.2022
Barista
Starbucks
02.2020 - 08.2020
Sales Associate
Hot Topic
09.2019 - 02.2020
High School Diploma -
Rockridge Secondary School
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