Valentina Esquivias
Hawaiian Gardens
Summary
Food Service Associate with experience in customer service and food safety. Has the ability to train new hires and maintain a clean, organized workspace. Seeking to leverage strong communication skills to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Food Service Associate
Knott's Berry Farm
Buena Park
11.2023 - Current
- Maintained cleanliness and organization of workstations and dining areas.
- Prepared and served food items to guests in busy dining areas.
- Operated kitchen equipment safely and followed food safety guidelines.
- Engaged with guests to ensure a positive dining experience.
- Stocked supplies and restocked items as needed during shifts.
- Handled cash transactions and processed payments accurately at registers.
- Restocked napkins, plates and silverware as well as beverages and condiments.
- Operated cash register to process payments from customers.
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
- Prepared beverages such as coffee, tea, juice or soda for guests upon request.
- Cleaned kitchen surfaces, utensils and equipment after each shift.
- Monitored food temperatures during cooking and serving processes.
- Trained new hires on daily tasks around the restaurant.
Cashier
St. Peter Channel Catholic Church
Hawaiian Gardens
03.2023 - 03.2023
- Processed cash transactions accurately and efficiently for church events.
- Assisted patrons with inquiries about donations and event schedules.
- Handled electronic payment systems to facilitate transactions seamlessly.
- Monitored inventory of payment supplies and requested restocking as needed.
- Supported team in training new cashiers on operational procedures and policies.
Education
Associate of Arts - Culinary Arts
Cerritos College
Norwalk, California, CAAssociate of Arts - Elementary Education
Cypress College
Cypress, CASkills
- Fluent in English and Spanish
- Food preparation
- Cash handling
- Customer engagement
- Safety compliance
- Team collaboration
- Problem solving
- Communication skills
- Time management
- Multitasking ability
- Allergy awareness
- Safe food handling
- Reliability and punctuality
- Employee training
- Always willing to learn
Certification
ServSafe Food Protection Manager Certification - ServSafe 2023
Timeline
Food Service Associate
Knott's Berry Farm
11.2023 - Current
Cashier
St. Peter Channel Catholic Church
03.2023 - 03.2023
Associate of Arts - Culinary Arts
Cerritos College
Associate of Arts - Elementary Education
Cypress College