Motivated and reliable individual with experience providing administrative support, assisting customers/patients, and maintaining organized work environments. Skilled in communication, organization, record management, and handling responsibilities with professionalism and attention to detail. Recognized for being dependable, adaptable, and able to work independently while contributing positively to a team. Outside of work, I have developed discipline, confidence, and dedication through activities such as piano performances, school presentations, and martial arts training.
Administrative & Clinical Support Responsibilities
- Scanned, organized, and filled patient records while sorting and archiving outdated files.
- Maintained cleanliness and sanitation of patient rooms, and the entire clinic to ensure a safe and hygienic environment.
- Upheld strict patient confidentiality and handled sensitive information with professionalism.
- Observed and assisted with appointment scheduling procedures as part of volunteer training.
- Tracked and updated orthotics information with the clinic’s electronic system.
- Assisted with preparing shoes and orthotics for patient's.
- Preformed administrative tasks, including bookkeeping support, mail collection, memo preparation, and spreadsheet creation.
- Created and completed new patient intake forms and documentation.
- Prepared and processed invoices accurately.
- Assisted in welcoming and escorting patients to their designated examination rooms while they waited for the doctor.
- Regularly changed, cleaned, and properly sanitized clinical instruments in accordance with clinical procedures.
- Communicated with patients via email regarding orthotic pickup notifications and updates.