Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valentin Guevara

Los Angeles

Summary

Personable Guest Experience Representative known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and communication skills. Excel in empathy, adaptability, and teamwork to enhance guest experiences.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Guest Experience Representative

BMO STADIUM
Los Angeles
08.2025 - Current

Provide excellent customer service to all guests and visitors of BMO Stadium.
• Greet and welcome guests during events.
• Provide information and directions as needed.
• Assist with any issues that may arise by providing world class solutions.
• Manage ticket access points throughout the facility during events.
• Other duties as assigned by Supervisor.

Maintenance Technician

Cinemark Theaters
Los Angeles
01.2017 - Current

Ordered parts, supplies or equipment from catalogs or suppliers.

  • Maintained accurate records of all maintenance activities performed
  • Monitored inventory levels of replacement parts and supplies needed for repairs.
  • Operated hand and power tools to complete repairs
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Repaired machines, equipment or structures using tools or equipment.

Education

Associate of Science - Business Administration

East Los Angeles College
Monterey Park, CA
09.2019 - 06.2021

Associate of Arts - Social And Behavioral Sciences

East Los Angeles College
Monterey Park, CA
09.2019 - 06.2021

Associate of Arts - Arts Humanities

East Los Angeles College
Monterey Park, CA
09.2019 - 06.2021

Skills

  • Customer service
  • Conflict resolution
  • Ticket management
  • Safety inspections
  • Maintenance records
  • Inventory management
  • Equipment repairs
  • Communication skills
  • Attention to detail
  • Exceptional communication
  • Cash handling experience

Timeline

Guest Experience Representative

BMO STADIUM
08.2025 - Current

Associate of Science - Business Administration

East Los Angeles College
09.2019 - 06.2021

Associate of Arts - Social And Behavioral Sciences

East Los Angeles College
09.2019 - 06.2021

Associate of Arts - Arts Humanities

East Los Angeles College
09.2019 - 06.2021

Maintenance Technician

Cinemark Theaters
01.2017 - Current
Valentin Guevara