Valdese Cleck Azeukeng
Gatineau,QC
Summary
Dedicated and reliable professional with extensive experience in customer service and professional cleaning. Known for a strong work ethic, excellent communication skills, and a passion for creating positive customer experiences. Driven to excel in fast-paced environments, with a proven ability to adapt, collaborate, and deliver exceptional results
Overview
3
3
years of professional experience
Work History
Cleaning Attendant
HomeCleans
02.2024 - 07.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Customer Service Representative
TeleCommunication Systems Store
10.2022 - 09.2023
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Customer Service Representative
Construction Store
11.2021 - 06.2022
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and backed up other customer service managers.
- Trained staff on operating procedures and company services.
Education
No Degree - Social Work
COLLEGE LA CITE
Ottawa, ON04-2026
Bachelor of Science - Biochemistry
UNIVERSITY OF DSHANG
CAMEROON01-2023
High School Diploma -
BILINGUAL HIGH SCHOOL OF DSCHANG
CAMEROON06-2017
Skills
- effective Verbal and written communication skills
- good Time management skills
- ability to management Supply inventory
- ability to Multitask, organize, adapt, and learn quickly
- Excellent team collaboration skills
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Cleaning Attendant
HomeCleans
02.2024 - 07.2024
Customer Service Representative
TeleCommunication Systems Store
10.2022 - 09.2023
Customer Service Representative
Construction Store
11.2021 - 06.2022
No Degree - Social Work
COLLEGE LA CITE
Bachelor of Science - Biochemistry
UNIVERSITY OF DSHANG
High School Diploma -
BILINGUAL HIGH SCHOOL OF DSCHANG
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