Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valaria Hogan

Brampton,ON

Summary

SUMMARY OF QUALIFICATIONS

  • Able to have a positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone (caring rehab)
  • Time management skills to be able to prioritize activities especially when there is a high volume tasks.
  • Managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
  • Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.

Overview

6
6
years of professional experience

Work History

Sales Associate/ Sneaker Culture

Foot Locker
Brampton, Ontario
04.2023 - 01.2025
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Inspected purchased items for defects before handing them over to customers.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Prepared reports summarizing daily financial transactions.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Caring Rehabilitation

Caring Rehabilitation LTD.
01.2022 - 02.2023

may 2022 – March 2023

-Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees

- Takes customer complaints or issues and pass them on to the appropriate parties

-Creates and distributes company memos through email, letters ,or telephone calls

- Schedules and maintains the calendar of company executives

- Coordinates the booking and setting up of meeting room

-Provides support for teams when necessary

-Organizes and files company documents either electronically or with a paper filing system

Volunteer

Axis Dance Studio
03.2019 - 01.2020
  • Choregraph dance routines, selecting appropriate music and choreography according to participants’ ages
  • Work well with dance instructors to ensure the program is running well.

Education

Ontario Secondary School Diploma -

Cardinal Ambrozic Catholic Secondary School

Skills

  • Customer Service
  • Guest Engagement
  • Cash register operation
  • Customer service
  • Team collaboration
  • Positive and Professional
  • Check Payment Processing
  • Office Administration
  • Supply Management
  • Project Management
  • File Management

Timeline

Sales Associate/ Sneaker Culture

Foot Locker
04.2023 - 01.2025

Caring Rehabilitation

Caring Rehabilitation LTD.
01.2022 - 02.2023

Volunteer

Axis Dance Studio
03.2019 - 01.2020

Ontario Secondary School Diploma -

Cardinal Ambrozic Catholic Secondary School
Valaria Hogan