Valari Benson
Kelowna,BC
Summary
Accomplished Patient Ambassador at Interior Health, adept in fostering patient trust and streamlining registration processes. Demonstrated versatility in food service roles, enhancing customer satisfaction through meticulous adherence to safety guidelines. Skilled in time management and computer operations, I excel in customer service and problem-solving, ensuring high-quality outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Patient Ambassador
Interior Health
2023.04 - 2024.08
- Developed strong relationships with patients, fostering trust through open communication and attentive listening skills.
- Streamlined check-in procedures at registration desks while maintaining accuracy in documentation of patient information.
Food Service Worker/ Cook
Interior Health Authority
2013.05 - 2023.08
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Parkinson Recreation Seniors Centre
Parkinson Recreation
2021.03 - 2021.09
- Prepared and planned weekly menus for Bistro/Cafe
- Opened and closed daily as well as morning set up and preparing daily specials in a cost effective manner as I was the only paid employee and the other staff was volunteers to keep costs attractive for seniors with limited financial means.
- Served customers as well as cashiering and doing cash float at opening and closing.
- Planned and prepared special functions for monthly evening dinner banquet for members
Education
Associate of Arts - Culinary Arts
Okanagan College
Kelowna, BC06.2012
Skills
- Customer Service
- Problem-solving abilities
- Time Management
- Computer and cash handling
- Order taking with accuracy
Languages
English
Professional Working
Timeline
Patient Ambassador
Interior Health
2023.04 - 2024.08
Parkinson Recreation Seniors Centre
Parkinson Recreation
2021.03 - 2021.09
Food Service Worker/ Cook
Interior Health Authority
2013.05 - 2023.08
Associate of Arts - Culinary Arts
Okanagan College
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