Val Hunting
Sault Ste. Marie,ON
Summary
Senior-level Implementation Tech Consultant, Project Manager, and Business Process Re-engineering expert with over 20 years of consulting experience in public and private sectors globally, specializing in payment technologies. Experienced in large global implementations of Expense Management technology for direct customers such as Fonterra, Rio Tinto, Visa Inc., Wells Fargo, Bank of Montreal, TD, UMB, STI, Barclaycard, and ING. Demonstrates strong analytical, communication, and teamwork skills with a proven ability to adapt quickly to new environments. Seeking a full-time role that offers professional challenges and allows for the utilization of interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate adept at managing multiple priorities with a positive attitude. Innovative technology professional with diverse experience in enhancing systems and aligning technical solutions with business objectives, leading projects from inception to completion to drive organizational growth and success.
Overview
24
24
years of professional experience
Work History
Head of Client Delivery - SpendLabs (Fiserv)
Fiserv
04.2021 - 02.2024
- Responsible for building out Expense Management capabilities for Fiserv banking partners.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
Head of Service Delivery and Support for the Americas
Trobexis Pty Ltd
08.2019 - 04.2021
- Responsible for creating Implementation Methodology for Trobexis Solution and work with Shell and BP on Implementation of software into site operations.
- Met with customers to discuss service needs and develop effective and practical solutions.
Product & Implementation Director - Partnerships
Fraedom/Visa
01.2017 - 08.2019
- Manage a team of Product & Implementation Managers and Consultants who manage the delivery of new and existing functionality to partners in the Americas & EMEA.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Regional Consulting Lead - Americas
Fraedom
04.2016 - 11.2017
- Manage a team of consultants to implement Fraedom technology for Bank of Montreal. Support other partner initiatives in North America.
- Identified issues, analyzed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Special Projects - Lead
Fraedom
08.2012 - 03.2016
- Strategic Consulting, including sales strategy development and resource on special projects to assist Spendvision through the next phase of growth.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
VP Audio
Booktrack
07.2011 - 08.2012
- Responsible for all operations and delivery of audio projects for Booktrack content.
- Identified opportunities to improve business process flows and productivity.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Relationship Manager - Visa Inc.
Fraedom
04.2009 - 10.2010
- Manage all aspects of the relationship between Spendvision.com and Visa Global. Spendvision.com replaced Visa's expense management offering to member banks. Worked with Visa to position and implement new offering to member banks and multi-national customers.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Channel Director Australasia
Fraedom
12.2007 - 04.2009
- Managed all partner channels for Spendvision.com in Australasia including NAB, BNZ, ANZ, Vodafone and Air NZ. Responsible for business growth for these customers, positioning and implementing into their customer base.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced operational risks while organizing data to forecast performance trends.
- Interacted well with customers to build connections and nurture relationships.
Principal Consultant
Acumen Alliance
05.2006 - 12.2007
- Responsible for developing an IT consulting practice in NSW.
- Project Management responsibility for all Expense Management System implementations nationally for the Spendvision.com product.
- Won first major test management project for Acumen worth .5m, adapting proven test methodologies for Sydney Market.
- Test Manager for large complex project involving Toyota Australia and Toyota Japan.
Project Management & Consulting
Management Toolbox
06.2000 - 04.2006
- Developed all project management disciplines for startup procurement consultancy.
- Development of a strong team of consultants and trained them in project management disciplines.
- Project Management responsibility for system implementations including 3rd party software integration to SAP, Oracle, PeopleSoft and JDE.
- General procurement consulting and project management of improvement initiatives.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
MMus with Honours - Music Theory and Composition
The University of Auckland
01.1990
BA with Distinction - Music
Whitman College
01.1987
Skills
- Product design expertise
- Partnership development
- Strategic business development
- Project execution management
- Client account management
- Product Management
- Client-focused consulting
- Business Analysis
- SaaS
- Program Management
- Critical thinking
- Training & Development
- Supervision and leadership
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Jira
Confluence
All Microsoft Office Products
SaaS
SalesForce
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Interests
Cycling
Music
Yoga
Timeline
Head of Client Delivery - SpendLabs (Fiserv)
Fiserv
04.2021 - 02.2024
Head of Service Delivery and Support for the Americas
Trobexis Pty Ltd
08.2019 - 04.2021
Product & Implementation Director - Partnerships
Fraedom/Visa
01.2017 - 08.2019
Regional Consulting Lead - Americas
Fraedom
04.2016 - 11.2017
Special Projects - Lead
Fraedom
08.2012 - 03.2016
VP Audio
Booktrack
07.2011 - 08.2012
Relationship Manager - Visa Inc.
Fraedom
04.2009 - 10.2010
Channel Director Australasia
Fraedom
12.2007 - 04.2009
Principal Consultant
Acumen Alliance
05.2006 - 12.2007
Project Management & Consulting
Management Toolbox
06.2000 - 04.2006
BA with Distinction - Music
Whitman College
MMus with Honours - Music Theory and Composition
The University of Auckland
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