Kirupairaj Shanmuharajah
Sunderland
Summary
Transportation professional dedicated to delivering packages on time and in perfect condition seeking career-oriented driving position. Demonstrated relationship-building, time management and multitasking abilities honed in fast-paced transportation environments.
Experienced with route optimization, ensuring timely and accurate deliveries. Utilizes strong organizational skills to manage multiple deliveries efficiently. Track record of maintaining customer satisfaction through consistent and reliable service.
Overview
15
15
years of professional experience
Work History
Courier Driver
Skip the Dishes
09.2022 - 12.2025
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Followed company policies and procedures during shift.
Uber Driver
Uber
01.2020 - 09.2022
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
Driver
Greyhound
03.2018 - 01.2020
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk
- Uphold high standards of professionalism and discretion when working with high-value clients
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Coordinated efficient routes to avoid delays and optimize schedules
- Checked in with dispatch service and updated with current location
Delivery Driver
Indran Sweets
07.2010 - 02.2018
- Company Overview: Scarborough
- Completed on-time deliveries by choosing best and most efficient routes
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Worked overnight shifts during peak periods to meet coverage needs
- Loaded truck and properly secured items to prevent damage for deliveries
- Completed rush deliveries on tight timetables to satisfy customer needs
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments
- Delivered packages to customer doorsteps and business offices
- Operated vehicle safely in highly congested areas with no traffic violations
- Fostered positive working relationships with regular customers
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws
- Inspected load security and checked for damages
- Promoted products at stops along regular route
- Scarborough
Education
High School Diploma -
Central College Jaffna
01.1986
Skills
- City and non-city driving
- GPS and route planning
- Customer rapport
- Order picking and processing
- Safety and compliance
- Shipping and packaging
- Vehicle inspections
- Safety standards and protocols
- Flexible & Adaptable
- Self-motivated professional
- Equipment monitoring
- Processes and procedures
- Excellent navigation
- Time management skills
- Working independently
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Courier Driver
Skip the Dishes
09.2022 - 12.2025
Uber Driver
Uber
01.2020 - 09.2022
Driver
Greyhound
03.2018 - 01.2020
Delivery Driver
Indran Sweets
07.2010 - 02.2018
High School Diploma -
Central College Jaffna
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