VAISHVIK VAGHELA
SCARBOROUGH,ON
Summary
Organized and motivated employee eager to apply management and organizational skills in various environments. Seeking entry level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Cashier
Shell Gas Station
06.2022 - 03.2023
- Ability to communicate with all customers in a positive manner
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Can work in a fast-paced environment
- Cleaned and organized workstations and equipment.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
Customer Service Associate
VMART
06.2021 - 03.2022
- Responded to customer calls and emails to answer questions about products and services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Created and maintained detailed database to develop promotional sales.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Bachelor of Technology - Mechanical Engineering
Charusat University
06.2020
Post-Degree Certificate - Quality Assurance – Manufacturing And Management
Conestoga College Institue of Technology And Advanced Learning
12.2022
Post Degree Certificate - Project Management
Humber College
Toronto, ON12.2023
Skills
- Critical Thinking
- Friendly , Positive Attitude
- MS Office
- Basic Math
- Work Ethic
- Relationship Building
- Computer Skills
- Team Management
- Problem Resolution
- Working Collaboratively
- Active Listening
Timeline
Cashier
Shell Gas Station
06.2022 - 03.2023
Customer Service Associate
VMART
06.2021 - 03.2022
Bachelor of Technology - Mechanical Engineering
Charusat University
Post-Degree Certificate - Quality Assurance – Manufacturing And Management
Conestoga College Institue of Technology And Advanced Learning
Post Degree Certificate - Project Management
Humber College
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