Vaishnavi Ramanadham

Project #1: Warehouse management system (Enhancement)

Utilized value stream mapping techniques and collaborated with a retail giant in the home furnishing and home renovation sector to create a future state system that ensured 100% accuracy in online order fulfillment by implementing image verification as an outbound QC check.

Project # 2: Migration of Project & Portfolio Management application

Migrated prominent Bank from legacy Project and Portfolio Management system, enhancing user experience and governance over process. Managed budget for Time and Material projects and operational expenses through a developing system. Integrated existing databases for operational, accounting, and invoicing functions.

• Conducted stakeholder interviews to understand user needs and preferences.
• Developed business process models to identify and document customer requirements.
• Conducted gap analysis between current state processes and desired future state processes.
• Performed root cause analysis to determine underlying issues in complex problems.
• Worked closely with clients to ensure their satisfaction with the delivered product or service.
• Designed use case scenarios to demonstrate how users interact with the system or application.
• Provided technical assistance on software development projects by providing feedback on design documents and code reviews.
• Documented test cases for validating system functionality against user requirements.
• Assisted in determining scrum release planning by considering scope, resource availability, prioritized product backlog, and velocity of the scrum team
• Facilitated Sprint Planning Meetings involving the Product Owner, Scrum Master, Development Team, SMEs, User Representative, and Focus Groups to estimate required efforts through story points for the Sprint Backlog preparation.
• Attended and Facilitated Scrum Review and Retrospective sessions, utilizing the obtained knowledge to enhance team efficiency.
• Managed the creation and maintenance of Product Backlogs for multiple initiatives, utilizing JIRA to convert epics into comprehensive user stories.

Project # 1: Implementation of the Salesforce - CRM for Insurance firm

Collaborated with Bajaj insurance(client) to design and develop an efficient customer follow-up solution using Salesforce. The project included Phase I's operational tasks and Phase-II's integration of accounting and invoicing functionalities.

Project # 2 Implementation of Netsuite ERP system

The objective of the project was to bring all the business functions within a centralized and integrated digital system. The client (Dillip Super Market) was into the food industry and wanted to have a complete track of moving parts of the manufacturing and distribution channel. And also, all data was entered into a single database, allowing all departments to work with the same information. Additionally, all this data can be organized, analyzed and made into reports.

• Collaborated with stakeholders from various departments to define reporting and analytics needs, crafted stories, and validated outcomes.
• Worked closely with various business teams to ensure smooth project execution, resolve issues promptly, and developed a tailored strategy to capture comprehensive business requirements based on project scope.
• Collected requirement and business process information by conducting interviews with key business users.
• Participated in data and requirement analysis throughout multiple project stages, identifying system requirements and configuring designs to meet internal and external needs.
• Conducted user interviews and analyzed requirements using Rational Requisite Pro.
• Prioritized initiatives based on business needs and requirements
• Utilized Tableau Desktop to connect multiple data sources, generate ad-hoc reports, and develop dashboards with associated visualization.
• Exhibited proficiency in crafting detailed documentation and creating thorough blueprints.
• Established strong partnerships with various business units to gain comprehensive understanding of the business line, encompassing business plan, products, processes, and revenue streams.
• Provided weekly report metrics to the Project manager throughout the implementation phase and upon project completion.
• Successfully managed multiple projects concurrently, meeting all deadlines and delivering accurate and relevant data for the business.

Project # 3: e-DAPP: Online appointment management system and mobile app

The client's goal was to create an exceptional digital experience for patients by connecting them with the appropriate healthcare providers through a simplified appointment booking platform, ultimately enhancing the accessibility and personalization of healthcare services.

• Collaborated with CEO, CTO, Project Manager, and SMEs to prepare and implement the Business case as well as project management plan and schedule.
• Conducted detailed interviews with business area experts to gather requirements.
• Utilized requirements elicitation techniques such as interviews, prototypes, and workshops to develop business requirements documents (BRDs) and Functional Requirement Documents (FRDs).
• Participated in process modeling, URS and Functional Requirements review and writing. Collaborated in Joint Application Development (JAD) sessions with management and IT teams on a regular basis; facilitating walk-through.
• Evaluated business processes, anticipated requirements, and uncovered areas for improvement through Fishbone analysis.
• Conducted Regression and UAT testing for the application
• Collaborated with Test Lead to generate test scenarios and plans based on business requirements, technical specifications, and product expertise.
• Performed data validation and analysis by using SQL queries to extract data from various databases, including testing and production.
• Investigated operational related problems/inquiries and documented user requirements in support of business units.
• Delivered weekly project status reports to the Project Manager throughout the implementation phase and upon successful project completion.