Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vaishnavi Gor

Richmond hill,ON

Summary

Dedicated professional with demonstrated strengths in guest service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Overview

4
4
years of professional experience

Work History

Supervisor

Tim Hortons
08.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Mentored junior staff members in their career development, sharing knowledge.

Team Lead

Tim Hortons
05.2024 - 07.2024
  • Retained knowledge of menu items to assist guests with beverage selections
  • Prepared and served coffee, tea, and specialty drinks
  • Addressed and resolved guest issues to promote satisfaction
  • Prepare beverages with speed and accuracy to maintain the Speed of service
  • Addressed guest questions and complaints with professionalism
  • Engaged guests in pleasant conversation while completing cash register transactions.

Digital Marketing Executive

The Brand Stand
12.2021 - 10.2022
  • Increased social media engagement by creating and implementing targeted content strategies.
  • Displayed the brand's merchandise on numerous social media platforms received orders from clients and entered daily delivery information into the system
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

HR Assistant

Neel Madhav Creations
03.2021 - 11.2021
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Acted as first point of contact and set appointments for prospective clients.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

Certification - General Arts Program

Seneca Polytechnic
04.2024

Skills

  • Problem-solving
  • Organizational skills
  • Time management
  • Training and mentoring
  • Self Motivation
  • Adaptability and Flexibility
  • POS Systems
  • Attention to detail

Timeline

Supervisor

Tim Hortons
08.2024 - Current

Team Lead

Tim Hortons
05.2024 - 07.2024

Digital Marketing Executive

The Brand Stand
12.2021 - 10.2022

HR Assistant

Neel Madhav Creations
03.2021 - 11.2021

Certification - General Arts Program

Seneca Polytechnic

Similar Profiles

CREATE PROFILE
Vaishnavi Gor