Systematic E-Commerce Associate possessing deep familiarity of SEO and complicated algorithms. Efficient and detailed professional offering 1 year background overseeing online sales and presence of web-based companies. Well-versed in tracking website functionality and using web analytics tools to track and measure performance. Goal-oriented individual committed to improving retention and conversion and boosting company's online presence and sales.
Dedicated Ecommerce with extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools and strategies to increase revenue, identify new opportunities and drive conversions. Highly organized and detail-oriented with in-depth understanding of competitive landscape.
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
4
4
years of professional experience
Work History
Shipping Coordinator
Olsen Fashion Canada INC
Mississauga , ON
06.2021 - 04.2024
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Ensure that the products are shipped on time.
Make sure that the products are shipped to the right address.
Worked well in a team setting, providing support and guidance.
Make sure everything is received on time.
Store Associate
Naturalizer Shoe Store
12.2020 - 02.2021
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job.
Picker, Packer and Stocker
LUSH Cosmetics Manufacturing
10.2020 - 01.2021
Enhanced order accuracy by carefully picking and packing items per customer specifications.
Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Streamlined warehouse operations through efficient organization of products and inventory management.
Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Ensured proper stock levels for high-demand items by frequently monitoring inventory levels and reporting shortages as necessary.
Education
Post Graduate Degree - Business Management
Canadore College of Applied Arts And Technology
Mississauga, ON
04.2021
Post Graduate Diploma - Public Relations And Event Management
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON
04.2020
Skills
Performance reporting
Google Analytics
Online Advertising
Promotional planning
Shipping coordination
E-commerce Platforms
Multitasking
Time management abilities
Decision-Making
Languages
English
Native or Bilingual
Timeline
Shipping Coordinator
Olsen Fashion Canada INC
06.2021 - 04.2024
Store Associate
Naturalizer Shoe Store
12.2020 - 02.2021
Picker, Packer and Stocker
LUSH Cosmetics Manufacturing
10.2020 - 01.2021
Post Graduate Degree - Business Management
Canadore College of Applied Arts And Technology
Post Graduate Diploma - Public Relations And Event Management