Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VAISHALI

Brampton,ON

Summary

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Overview

11
11
years of professional experience

Work History

SCHEDULER CLERK / ADMINISTRATION SUPPORT

PSI Staffing INC
09.2023 - Current
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.
  • Streamlined project timelines through close collaboration with cross-functional teams and stakeholders.
  • Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Increased customer service success rates by quickly resolving issues.

CUSTOMER SUPPORT ASSISTANT

Blueline Distributions Milton
11.2022 - 03.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues effectively.
  • Streamlined communication channels for faster response times and improved customer experience.
  • Collaborated with team members to achieve consistent high-quality support and efficient problem resolution.
  • Managed a high volume of customer tickets, maintaining organization and prioritizing urgent cases.
  • Relationship Building with customers are the main priority.

ADMINISTRATIVE ASSISTANT

FLYING FEATHERS PVT LTD
08.2018 - 10.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Financial Services Representative

India Infoline Finance Ltd
06.2016 - 07.2018
  • Increased client satisfaction by providing tailored financial advice and investment recommendations.
  • Streamlined financial processes for improved efficiency and reduced errors in transactions.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.

Instructor

Punjab Model School
10.2012 - 03.2016
  • Improved student comprehension by incorporating diverse teaching methods and materials.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Enhanced classroom collaboration through the implementation of group projects and team-building activities.


Education

Bachelor of Science -

Punjabi University
Patiala, India
04.2011

Skills

  • Staff Coordination
  • Telephone Etiquette
  • Calendar Management
  • Schedule Management
  • Problem-Solving
  • Ability to resolve conflict
  • Friendly and patient
  • Problem Solver
  • Microsoft Office (Excel, PowerPoint, Outlook, Teams)

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

SCHEDULER CLERK / ADMINISTRATION SUPPORT

PSI Staffing INC
09.2023 - Current

CUSTOMER SUPPORT ASSISTANT

Blueline Distributions Milton
11.2022 - 03.2023

ADMINISTRATIVE ASSISTANT

FLYING FEATHERS PVT LTD
08.2018 - 10.2022

Financial Services Representative

India Infoline Finance Ltd
06.2016 - 07.2018

Instructor

Punjab Model School
10.2012 - 03.2016

Bachelor of Science -

Punjabi University

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VAISHALI