Vaishak Pandian
Toronto,ON
Summary
Enthusiastic Product Manager/Owner with more than 7 years of work experience eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer problems, pains, challenges to build solutions & products. Proficient in product development and UX methodologies. Excellent communication, negotiation and influencing skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Specialist
Shopify Inc
Toronto, ON
06.2020 - Current
- Assisting to create product backlog, and expanding feature user stories for product development.
- Researched customer needs to accurately translate needs to user stories, business needs to prioritize product backlog.
- Assisted with demonstrations for Shopify products to showcase functionality to leadership.
- Launched Markets feature to improve international buyer experience to 1.5 million Shopify customer. Performed data analysis on support tickets and performance to gather insights increased product adoption among third party developers, and high value GMV customers.
- Assisted to review UI/UX prototypes to share feedbacks to design team.
Co Founder
ParDONE Inc (Startup)
Toronto, ON
12.2018 - 01.2020
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Drove the design & development of the product by leveraging the market trends, customer & business needs.
- Conducted product testing sessions with target customers to gain feedbacks.
- Raised approximately CA$45K in seed funding from University investors.
Product Owner
AppOMate Pyt Ltd
Chennai, TN
07.2018 - 12.2018
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog based on user & business needs.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Suggested enhancements to product design that would improve user experience.
- Conducted survey and interviews with customers to identify gaps in solution and presented to cross functional team and leadership .
Business Analyst
Photon Interactive Pvt Ltd
Chennai, TN, India
11.2017 - 06.2018
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Translated business requirements into user stories, use cases, mockups to facilitate software development.
- Involved in implementation of software in client side and collected feedback from customers.
- Demonstrated software to senior leadership and clients to explain factors driving results and value to business.
UX Designer
Hakuna Matata Solutions Pvt Ltd
Chennai, TN, India
05.2014 - 11.2017
- Collaborated with clients to create UX vision and strategies.
- Maximized system performance, enhancing end-user experience by applying iterative user testing methods.
- Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
- Maximized system performance, enhancing end-user experience by applying iterative back end development updates to increase B2B software revenue by 30%.
Education
Master of Science - Engineering Innovation And Entrepreneurship
Ryerson University
Toronto, ON06.2020
Bachelor of Science - B.E - Instrumentation Engineering
Adhiyamaan College of Engineering (Anna University
Tamil Nadu05.2014
Skills
- Software Delivery Life Cycle
- Requirement & Gap Analysis
- User stories, Use cases, & Product backlog prioritization
- Product Management
- Agile & lean methodologies
- Organizational & Interpersonal Skills
- Training Material Development
- Product Demonstrations and Presentations
- Client relationship
- Entrepreneurship & Innovation
- Data driven
- UX best practices
Certification
Business Strategy and Application from NEXT Canada.
Timeline
Product Specialist
Shopify Inc
06.2020 - Current
Co Founder
ParDONE Inc (Startup)
12.2018 - 01.2020
Product Owner
AppOMate Pyt Ltd
07.2018 - 12.2018
Business Analyst
Photon Interactive Pvt Ltd
11.2017 - 06.2018
UX Designer
Hakuna Matata Solutions Pvt Ltd
05.2014 - 11.2017
Master of Science - Engineering Innovation And Entrepreneurship
Ryerson University
Bachelor of Science - B.E - Instrumentation Engineering
Adhiyamaan College of Engineering (Anna University