Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vainket Prashar

Vainket Prashar

Surrey,BC

Summary

A competent professional with nearly 13+ years of experience in various aspects such as Sales Management, Vendor Management, Business Development, Global Account Management, Customer Service, Travel & Entertainment, Face-to-Face and Client Management, Mapping client’s business requirements and translating these requirements into functional specifications, services, implementations & custom designing solution.

Overview

15
15
years of professional experience

Work History

Client Support Specialist

Nurse Next Door
Vancouver, BC
06.2022 - Current
  • Assisting Franchise Partners and Care Designers with day-to-day queries for business continuity.
  • Tracking healthcare and personal support workers on regular basis and ensuring every single client is assisted timely.
  • Handling client or staff escalations professionally.
  • Handling adverse situation or any last minute exigency to keep business continuity.

Account Development Manager

American Express Banking Corp.
07.2010 - 04.2022
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Serviced existing customer accounts and found opportunities for growth within sales territory.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Conducted market research to identify new opportunities and target markets.

Consultant Intern

IBM
09.2008 - 07.2010
  • Workforce Management.
  • Travel Arrangement
  • Escalation Handling.
  • Customer Service

Education

MBA - International Business

Trinity Western University
Langley, BC
07.2023

Skills

  • Relationship Management
  • Sales and Business Development
  • Leadership
  • Financial Analysis
  • Project Management
  • Technical Proficiency
  • Compliance and Regulatory Knowledge
  • Customer Service
  • Cross-Functional Collaboration
  • Strategic Thinking
  • Organizational Skills
  • Interpersonal and written communication

Accomplishments

President Club Award by American Express, Global Commercial Services President Anna Mars, in Feb‘2021.

Several Highest Sales Awards monthly basis.

Top Performer Award in 2011

Super Talented Achiever Award in 2010

Customer Satisfaction Idol Award in 2009

Timeline

Client Support Specialist

Nurse Next Door
06.2022 - Current

Account Development Manager

American Express Banking Corp.
07.2010 - 04.2022

Consultant Intern

IBM
09.2008 - 07.2010

MBA - International Business

Trinity Western University

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Vainket Prashar