Vaijal Patel
Barrie,Ontario
Summary
Accomplished Assistant Manager skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. A motivational leader skilled at building relationships with customers, employees, and senior management. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Walmart Canada
07.2021 - Current
- As a member of the Store Management Team drives profitable sales through the achievement of sales and profit goals, budget management, and sales management
- Proactively analyzes and utilizes sales/ financial reports, economic trends, and community needs to identify and respond to market changes while controlling expenditures. - Serves Customers as an ambassador for their store by greeting customers, seeking their feedback, and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience
- As a member of management, models enforce, and provides direction to associates on friendly and helpful customer service approaches and techniques. - Demonstrates Company values by holding Associates accountable through timely, honest, specific, and respectful performance feedback and corrective and disciplinary action
- Builds and manages relationships with supporting functions within the store and district (e.g
- District HR Managers, etc.).
Support Manager
Walmart Canada
08.2020 - 07.2021
- Evaluate Tableau dashboards to enhance performance and identify OMNI opportunities for metric delivery, aiming to meet weekly goals. -Managed inventory control, reducing stock loss and optimizing inventory levels. -Assisted the management team in recruiting new talent and training them to excel in the required field. - Led the Social media marketing platform (MLS) for improved traction and new customer influx.
Department Manager
Walmart Canada
02.2020 - 08.2020
- Successfully managed a department, overseeing merchandise presentation, inventory management, and customer service. -Developed and implemented innovative strategies to drive departmental growth and exceed sales targets.
E-commerce Associate
Walmart Canada
03.2019 - 01.2020
Education
Bachelor of Arts - BA, Business & Society -
York University
04.2025
College Diploma, Fitness & Health Promotion -
Georgian College
04.2020
Skills
- Tableau
- Microsoft Excel
- Category growth
- Merchandising
- Adaptable
- Communication
- Analytical Skills
- People Management
- Sales Management
- Category Management
- Category insights
- Merchandise planning
Certification
- Microsoft Office Specialist: Expert on Microsoft Office 2013 - Nice computer education
- Management Essentials- Walmart Academy
- Digital Intelligence - Harvard Business Publishing Corporate Learning
- Marketing Essentials - Harvard Business Publishing Corporate Learning
Languages
English
Hindi
Gujarati
Timeline
Assistant Store Manager
Walmart Canada
07.2021 - Current
Support Manager
Walmart Canada
08.2020 - 07.2021
Department Manager
Walmart Canada
02.2020 - 08.2020
E-commerce Associate
Walmart Canada
03.2019 - 01.2020
Bachelor of Arts - BA, Business & Society -
York University
College Diploma, Fitness & Health Promotion -
Georgian College
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