Vaidehi Patel
Kitchener,Canada
Overview
7
7
years of professional experience
Work History
Retail Store Manager
Petro Canada
07.2017 - 05.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Crew Member/Cashier
Wendy's
03.2016 - 06.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Project Manager
Avaj Future Solutions
04.2016 - 12.2016
- Maintaining credibility with the customers at a high level.
- Developing, Testing and Launching websites.
- Handled the Client requirement and involved in the customer discussion.
- Managing a project team.
Education
Internet programming and database management
Lambton college
Toronto, ON12.2016
Computer Engineering
MBICT (Gujarat Technological university)
Anand, Gujarat07.2014
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Highly motivated
- Stockroom management
- Decision-making skill
- Friendly and outgoing
- Dependable and reliable
- Sales growth
- Inventory control
- Store maintenance
- Coaching and mentoring
- Sales leadership
- Store opening and closing
Languages
English
Full Professional
Timeline
Retail Store Manager
Petro Canada
07.2017 - 05.2023
Project Manager
Avaj Future Solutions
04.2016 - 12.2016
Crew Member/Cashier
Wendy's
03.2016 - 06.2017
Internet programming and database management
Lambton college
Computer Engineering
MBICT (Gujarat Technological university)